Neslihan Köksal
TRThe service of customer is reaaly good The service of customer is reaaly good. Raavi helps to find the effordable prices and compare for me. The only thing is the price may change after you made your booking. So they inform you about it and take your confirmation before charging. It will be good if the system works alive with the airline systems so you dont have any surprise.
Mike Flores
PHFirst Class Customer Service Charisma who has been a great help in booking my flights and she goes above and beyond her role. This experience and service in booking and taking this trip was first class. It was easy to book, the emailed ticket I received were clear and on time. Charisma helped me throughout this booking and I really appreciate her presence. I certainly recommend your business to our friends in the future and you deserve an appreciation as first class as well. Thank you Charisma!
Mustafa Hepekiz
GBOvercharged and Unfulfilled: A Disappointing Experience with Hop2 I recently booked a flight from Houston to Izmir through Hop2 and decided to upgrade to a preferred seat for an additional $88. However, upon checking Lufthansa’s own website, I discovered that the same seat was available for only $66. Not only was the seat still open for purchase, but it also became clear that Hop2 had not finalized my reservation. This experience has shown a lack of transparency and overcharging by Hop2, leading me to question their reliability and honesty. It’s crucial to trust your travel provider, and unfortunately, based on this experience, I cannot recommend Hop2 as a trustworthy option.
AdamG
PHRaavi is the best Raavi came to my rescue when my online booking hit a snag and so I really appreciate her help a lot. This is in fact my second time to book my travel itinerary under HOP2 with the help of Raavi and she always finds so many ways to look for cheaper airfare and give me great customer service. She is good in what she does
ANH TRAN
GBMy name is ANH TRAN My name is ANH TRAN, My HOP2 Booking REF# H17FE21. I have booked with HOP2 that gave me Sun Country airlines ref. code. The Sun Country Airlines to refuse my access online with reason : I did not direct book fligth from it but through HOP2. I have tried to contact with HOP2 via email address and phone numbers for more than dozen times, but no one reply to my booking issue. I'm loosing my trust from HOP2 travel agency and I may need the third party get involved... Anh Tran