Taffy Lee
GBAlaska Trip We visited Alaska and were very impressed how detailed and organized the itinerary was from Explore Tours. Everything went off without a hitch.
Keith
GBMy Nome and Teller Day Tour - local guide failed to show up. My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.
Collette
AUAlaska Freewheel Initial liaison with Explore Tours was perfect. The girls understood our needs & took our ideas into consideration AND planned a wonderful tour for us. Basically we wanted accommodation & car rental; we would plan our own excursions. Doing the self-drive though the tour agency presented more leverage with both aspects & we paced ourselves on well-researched excursions. Communication detail was brilliant. Our accommodation was exceptional & car hire went without a hitch. We were particularly enamoured with Denali Grizzly Bear Resort & the Knik River Lodge. Knik River is a delightful, out-of-way area. Alaska is a picture-perfect place & our trip will remain etched in our memories forever. I have already espoused the virtues of Explore Tours to friends & family here in Australia.
Becky Word
GBUnbelievable experience with Explore… Unbelievable experience with Explore Tours—two weeks in Alaska with many components. Two different trains, hotels, the car rentals, multiple excursions... all flawless due to Heidi and Explore Tours. As a travel agent who used them fir my personal travel too, I cannot recommend them highly enough!
Kate Malone
GBGreat tours! We enjoyed several days of tours that were very interesting and scenic. Tour guides were extremely knowledgeable and friendly. All tours were as described in itinerary. We especially liked the small group touring.