Bad connection Bad connection. Got disconnected. Had to give my information 3 times. I wasn't feeling very comfortable giving information because it didn't feel professional. Couldn't book online because there was no place to check a minor. When I got my confirmation he was checked as an adult anyway. It was cheaper to book online. I was charged 100.00 more by calling. Won't be doing that again!

Had a great experience Had a great experience, at first I was very concerned about the whole situation but Pablo really helped me with his professionalism And assured me everything was fine. Also he kept in touch to remind me my departure was coming up. Sincerely: Julio Ramos.

Mac was amazing in helping Me!! Mac was amazing in helping me get to my country when i needed to be there of necesity. And he helped me by speaking my Spanish language. I am very grateful for his time and effort in getting me to my happy ending; my ticket. Mac was very patient and calm and explained everything well. It was a pleasure to have him as my travel agent i highly recommend Mac to help others who speak Spanish.

Henry worked diligently all day to… Henry worked diligently all day to resolve an issue the airlines created by issuing me someone else’s boarding pass (which I didn’t realize until I was on board). Then they cancelled my return flight and Henry spent the day getting this resolved so I could still return home on the original flight. I give the highest praise to Henry and the customer service he provided. Thank you so much Henry, you did a wonderful job.

Phishing scam Phishing scam. Said they were United Airlines reps., and charged $400. United phoned minutes later, said they got a phony travel change, and advised the company is fraudulent. United said I would have gotten a refund of $26. United then had to for real change my reservation. Stay Away !!!!!