Excellent service, shipping and product I had some challenges finding the right carry on. It was exhausting to find a soft suitcase that meets the required dimensions when packed. You really have to read the fine print. Anyway, I called and had a very fine representative help me through the process. I wish I could remember her name so I could give her credit. I had ordered another bag from them (too big) and found the service to be excellent. I was kept informed, the suitcase arrived on time and was of excellent quality - I wish it had been the dimensions I needed!

Excellent Order Experience The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The order acknowledgement, shipping duration and frequent status updates were some of the best I have experienced. The item was in expected new condition and works properly. No surprises, other than there were no surprises. Highly recommended.

Great Experience! I was looking for a particular Tumi briefcase on Tumi.com but they’ve been sold out for 2 months. I also called several Tumi stores who don’t carry the product. With Fathers Day approaching I was desperate and decided to Google the briefcase. Luggage Online appeared showing they had the briefcase in stock, I read the website reviews which were mixed however decided to take a chance. The briefcase came in less than 4-5 days and I decided to gift my husband early. He opened the box and is overjoyed. What a great shopping experience! Thank you Luggage Online.

I was a little worried that Luggage… I was a little worried that Luggage Online's prices were too good to be true, but I was pleasantly surprised to find out that they are both good and true. I ordered three pieces that are all first quality and beautiful. They arrived quickly and well-packed. The selection is unbelievable. I will never buy luggage anywhere else again. Thank you Luggage Online!

support is lacking, good products Selection and pricing minus customer service. Overall yes im happy with my purchase and the price however good luck receiving customer service help. I tried to call their number dozens of times to receive an automated message that no one is available. left voicemails with no reply. 4 days later an email stating that my package was delivered,,, obviously. I would just be cautious if you have issues and how long customer service takes