Sydney Akerstein
GBParking Panic We thot my son had completed parking n… We thot my son had completed parking n 1-nite stay, but I, the lil’ ol’ non-techno lady, got an email saying oooops, u didn’t finish- u have 24 hrs. I texted #1 Son who said “Nah, everything’s ok”, but… I tried using the link, but I couldn’t make any sense of it. PANIC BUTTON! Then I saw a phone number and Corey at the front desk very kindly and gently transferred me to Cheryl in the parking office. Cheryl was amazing! She told me I wasn’t technologically disabled, I shouldn’t say that, she had such a great laugh, she put me at ease, and she walked me through the link and now my darling n I have one night at the Radisson and six nights of parking. Thank you for being so kind and warm and helpful. Such a relief, I tell ya!
Ramaa Raghuraman
GBI booked a park and sleep hotel on your… I booked a park and sleep hotel on your website. I got the confirmation email, reached out to the customer service and got excellent help from Greg who readjusted my check in dates promptly and was very helpful!
Andy Lowe
GBMy flight to London was cancelled.., My flight to London was cancelled at midnight. Was very depressed. Still got a van to reach my car and drove home. Contacted the customer service in the morning and the prepaid parking fee was quickly refunded.
Lynness Hawkes
GBDid the job without any troubles Cheapest place around, not covered parking, but that's not a problem for us. Just a few minutes from the airport and the shuttle arrived pretty quickly. Payment, drop off, and pick up were smooth. There were seven of us and it's a good thing it was an eight-seater mini-van, because I didn't see a way to let them know how many seats you need, or if you need a car seat or booster seat.
Mark T
GBEverything went well except the web… Everything went well except the web site says that there is a shuttle to the airport and on the emailed confirmation it states there is no shuttle. Of course I miss the statement on the email and when I arrived to my drop off location I was surprised that I would have to get my own ride to the airport. I had enough time to get an Uber and make my flight but I think, that snafu on the web should be corrected.