Easy Online Reservations. Just reserved a spot for an upcoming trip out of BNA and it couldn't have been easier or more convenient. It's a great stress-reliever to know we won't have to be searching for parking at the airport or paying the higher prices for long term parking. Good so far! I'll update on my return trip.

Super Seemless Experience! What a fantastic experience this was! We drove in, were directed to a spot to park and the shuttle was waiting for us before we even got all our stuff out of the car! The return was as easy and seemless!

Shuttle Companies are the worst. None of the shuttle rides in my reservations were successful. My initial reservation process was simple which is where they get 1 star, but their shuttle partners were so bad that I ended up needing to rely on Lyft anyway. For both pickups, the shuttles were over 30 minutes late, and they had 0 communication except for a useless automated phone number. Worst is since I was going to be late and needed my own Lyft to make it to my flight the shuttle company marked me as a no-show once they eventually got there, so Parking Access is fighting me for a refund. Definitely will never be using this service again. Update: they did end up processing the refund. Generally their customer service is nice. Adjusted rating +1

Did the job without any troubles Cheapest place around, not covered parking, but that's not a problem for us. Just a few minutes from the airport and the shuttle arrived pretty quickly. Payment, drop off, and pick up were smooth. There were seven of us and it's a good thing it was an eight-seater mini-van, because I didn't see a way to let them know how many seats you need, or if you need a car seat or booster seat.

Parking Panic We thot my son had completed parking n… We thot my son had completed parking n 1-nite stay, but I, the lil’ ol’ non-techno lady, got an email saying oooops, u didn’t finish- u have 24 hrs. I texted #1 Son who said “Nah, everything’s ok”, but… I tried using the link, but I couldn’t make any sense of it. PANIC BUTTON! Then I saw a phone number and Corey at the front desk very kindly and gently transferred me to Cheryl in the parking office. Cheryl was amazing! She told me I wasn’t technologically disabled, I shouldn’t say that, she had such a great laugh, she put me at ease, and she walked me through the link and now my darling n I have one night at the Radisson and six nights of parking. Thank you for being so kind and warm and helpful. Such a relief, I tell ya!