Rip off I don’t even give them a 1 rating. They totally tried to rip us off. We had booked a trip (8 of us) & supposed to travel November 11th 2023. One of the travelers name was wrong. Her last name was in the middle name position & her middle name was in her last name position on the ticket reservation. When I called to change it (after 45 min) I was told that it would cost 600.00 & she wouldn’t be allowed to fly at the airport unless it was changed. Obviously I told them they were crazy. We called directly to United airline & they happily changed it at no cost. Talk about taking advantage.

Franklin was very helpful in getting… Franklin was very helpful in getting the trip put back in place. It was still hard to understand the final price breakdown. Probably because I am still upset that I was charged a change fee.

Stella Griffin was so pleasant to work… Stella Griffin was so pleasant to work with even though I was a caught completely off guard with additional unexpected fees assessed by Air France

Short Notice Flight Changes Alanzo was very helpful in finding flights for us when we had to cancel our flights with less than 24 hours to go.

Sara was great Sara was great. She really helped me out to get a reimbursement on a double charge that happened by accident. She was courteous and efficient.