TERRI ANNE MITCHELL VENEZIANI
BREveryone who attended me was very nice… Everyone who attended me was very nice and as helpful as could be. My experience however, was rather difficult. Why? Tristan, the first helper, got sick and needed to leave without passing on his info to another, James, very nice, doesn't have enough experience to help customers yet. We spent a long time before transferring me to Xavier, who solved my trip schedule. I later spoke with Ronnie on a different call, and he was also very nice and helpful. A few problems, a lot of good will. I recommend this company! Terri
Kim Sapone
GBThieves..BEWARE!!! This is the first time I have ever written a negative comment about a company. I come from a place that mistakes are made and give people the benefit of the doubt, however, don't steal my money! I was charged 1288.80 from Catch Any Flight, a third party travel agent. I purchased nonstop tickets on American Airlines from JFK to CanCun Mexico. My flight times were changed three times including a stop over in Miami, Florida. Because the flight was no longer direct and the times were changed more than an hour from my original itinerary, American Airlines was offering a full refund, however, Catch Any Flight needed to provide me the refund. Catch any Flight said I would receive a refund, I have been waiting almost a month and was told my refund would be 1895.00. 684.00 dollars less than what I paid them. I keep getting the run around without an explanation. I have contacted my credit card company and the Better Business Bureau. I spoke with American Airlines and they indicated the Catch Any Flight has received a Full refund on their Visa Card!
TomJ
GBVery good service and prices So far, the service has been very good, as are the prices. Bruce White called to finalize and verify the information, and he was very professional, helpful, and patient.
Lena Wilson
GB5 Star Service! Bruce gave me Excellent customer as it relates to the purchase of my airline ticket with your company for the first time. I will like to do business with your company in the future!!
Edwina E Tarrant
GBJustin is an excellent travel agent he… Justin is an excellent travel agent he is courteous he is patient and he repeats if I don’t understand he is extremely kind. His rating should be way above of what’s offered on your site! I would definitely use Justin’s services again in the future. Thank you for having such a professional work at your establishment.