Fantastic From Beginning to End Everyone was fantastic from beginning to end. I am super picky about the events I plan for my kids. I am also really stubborn on how much each family has to pay for a trip. Peak Performance was amazing throughout the entire process. They helped change events, were flexible with payment schedules, put up with every request and change I made. Another band in my area took a very similar trip to the same destination with a different tour company and ended up paying almost $150 more per student than I did! Even the on location guide for the trip was fantastic as well. So that's why I say everyone was fantastic from beginning to end.

Peak Performance is by far the best travel company out there! Peak Performance is a great tour company. I have been using them with my high school band for several years and they are by far the best company I have worked with in my ten years of teaching.

Everything about our tour was great Everything about our tour was great! Our bus driver was so fun, Jennifer our guide was friendly and knowledgeable, the shows were phenomenal, the meals delicious, the hotel was very nice, and the workshop was just what the kids loved!

Please pay attention to your customer's listed dietary requirements Tour included dinner and at the time I paid for my child to go on this tour, in the field asking for dietary requirements for that meal--I put that she was VEGAN. The restaurant chosen for that tour's dinner had a vegan meal, so I wasn't concerned. At dinner, my daughter was told the only thing she could have was a SIDE SALAD with oil & vinegar, the vegan burger was NOT included in the arranged meal. All the other students on this tour had chicken fingers, mac & cheese, burgers--mine had a small salad. Why bother asking patrons for their requirements if you aren't going to honor them? If I had been contacted by Peak Performance ahead of time and been made aware, I would have paid extra to make sure she had dinner, but I was not issued that courtesy. Busing arrangements and show were great.

My daughter had dislocated her kneecap… My daughter had dislocated her kneecap prior to the event. While I can understand Peak Tours not being notified ahead of time that she would be in a wheelchair, when we discovered that she was placed on the 2nd floor with no elevator there was absolutely no attempt to move us. The solution was that the wheelchair could be housed in the tour representatives' room and we could make daily arrangements to pick it up. I was forced to carry the wheelchair up two flights of stairs every single day, multiple times a day. In addition, the foot rests of the wheelchair were lost due to a crazy experience at the airport. We were forced to rush in and check in. The foot rests were in the bus in the upper compartment and were left. While Peak dialed the bus company that just left, there was no follow up. We never received the foot rests to the chair, making it virtually unusable. Other things like a 4 hour wait in the Baltimore airport with middle schoolers was not the ideal arrangements.