Heather Olds
GBDecent but room for improvement Been on two of your tours. 1st tour guide was very helpful and seemed genuinely interested in doing a good job; second one...not so much...he seemed completely disinterested, annoyed, and not very helpful throughout the day. Shows are always good. Would love to have another choice of dinner other than Ellen’s Diner. Thank you!
David
GBWe use Peak for two important trips We use Peak for two important trips. When you need knowledgable guides with you, Peak will provide them When you need a company with history, integrity and contacts at choice travel spots, CALL Peak!
Elizabeth Maloney
GBMy daughter had dislocated her kneecap… My daughter had dislocated her kneecap prior to the event. While I can understand Peak Tours not being notified ahead of time that she would be in a wheelchair, when we discovered that she was placed on the 2nd floor with no elevator there was absolutely no attempt to move us. The solution was that the wheelchair could be housed in the tour representatives' room and we could make daily arrangements to pick it up. I was forced to carry the wheelchair up two flights of stairs every single day, multiple times a day. In addition, the foot rests of the wheelchair were lost due to a crazy experience at the airport. We were forced to rush in and check in. The foot rests were in the bus in the upper compartment and were left. While Peak dialed the bus company that just left, there was no follow up. We never received the foot rests to the chair, making it virtually unusable. Other things like a 4 hour wait in the Baltimore airport with middle schoolers was not the ideal arrangements.
Kelly McCaffrey
GBWe had a blast on our trip We had a blast on our trip, everyone was nice. Our reservations were on time, didn’t have to wait for any restaurants that we went too, and our tour guide was so sweet and helpful!
Robert
GBWonderful Experience Our first experience with Peak Performance could not have been better. Our school's first international trip was to Quebec City, Canada and it was handled perfectly from beginning to end by Bruce at Peak. He guided me through every step of the process and was always available for my many, MANY questions! The itinerary in Canada was letter perfect and pleased all 20 of our student travelers. Accommodations in Quebec City were superior, as were the choices of restaurants for dinners. The trip was topped off by the guide for our stay who interacted extremely well with the students and provided excellent and thorough information on the many sites visited. Peak Tours will, in the future, be my only choice for international travel.