Dominic Sheridan
ATWe were lucky with the tour operator We were lucky with the tour operator, the plane took off on time, brought to the hotel we selected. We bought a ticket from them and were very pleased with the service.
Elizabeth Maloney
GBMy daughter had dislocated her kneecap… My daughter had dislocated her kneecap prior to the event. While I can understand Peak Tours not being notified ahead of time that she would be in a wheelchair, when we discovered that she was placed on the 2nd floor with no elevator there was absolutely no attempt to move us. The solution was that the wheelchair could be housed in the tour representatives' room and we could make daily arrangements to pick it up. I was forced to carry the wheelchair up two flights of stairs every single day, multiple times a day. In addition, the foot rests of the wheelchair were lost due to a crazy experience at the airport. We were forced to rush in and check in. The foot rests were in the bus in the upper compartment and were left. While Peak dialed the bus company that just left, there was no follow up. We never received the foot rests to the chair, making it virtually unusable. Other things like a 4 hour wait in the Baltimore airport with middle schoolers was not the ideal arrangements.
Amy
GBHigh School trip to Florence, Venice and Rome. My daughter’s High School used Peak Performance Tours for a trip to the Italian Trifecta. The itinerary was incredibly planned and executed. The accommodations were wonderful and the trip ran incredibly smoothly for all. I could not recommend this company enough for your future travel plans.
Hannah
GBthe tour guide was late the tour guide was late, and we had to wait 20 min for him so we could get dinner. we also had gluten free students in our group or students with other dietary restrictions, but our tour guide handed out our lunch boxes and gave wrong lunch boxes to the wrong people.
Kelly McCaffrey
GBWe had a blast on our trip We had a blast on our trip, everyone was nice. Our reservations were on time, didn’t have to wait for any restaurants that we went too, and our tour guide was so sweet and helpful!