Chris A.
GBThere was a lot of trouble with baggage… There was a lot of trouble with baggage on the trip. According to my teacher, this was the first time this problem arose in all her years traveling with Peak Performance Tours. Hopefully they fix this in the future.
Christine
GBPlease pay attention to your customer's listed dietary requirements Tour included dinner and at the time I paid for my child to go on this tour, in the field asking for dietary requirements for that meal--I put that she was VEGAN. The restaurant chosen for that tour's dinner had a vegan meal, so I wasn't concerned. At dinner, my daughter was told the only thing she could have was a SIDE SALAD with oil & vinegar, the vegan burger was NOT included in the arranged meal. All the other students on this tour had chicken fingers, mac & cheese, burgers--mine had a small salad. Why bother asking patrons for their requirements if you aren't going to honor them? If I had been contacted by Peak Performance ahead of time and been made aware, I would have paid extra to make sure she had dinner, but I was not issued that courtesy. Busing arrangements and show were great.
Heather Olds
GBDecent but room for improvement Been on two of your tours. 1st tour guide was very helpful and seemed genuinely interested in doing a good job; second one...not so much...he seemed completely disinterested, annoyed, and not very helpful throughout the day. Shows are always good. Would love to have another choice of dinner other than Ellen’s Diner. Thank you!
Hannah
GBthe tour guide was late the tour guide was late, and we had to wait 20 min for him so we could get dinner. we also had gluten free students in our group or students with other dietary restrictions, but our tour guide handed out our lunch boxes and gave wrong lunch boxes to the wrong people.
Brian Cox
GBThey focus on the trip details, so I can focus on the music! I have traveled with Peak Performance Tours since I have started my career as a high school band director. This company will make sure you get everything you want in your trip and ensure a great experience for your students. Whether you have a small group doing a quick overnight trip or a couple hundred students traveling by plane, Peak is there to make your job easier. I can focus on the music, they focus on the trip! It's great!