I booked with Travelocase for flights… I booked with Travelocase for flights for Spring break. The rates for a higher end carrier were comparable to a budget carrier. And a $1,000 less per person than booking directly through the carrier. Initially there was difficulty charging my card for the flights. The team stayed in regular contact with me and were available with a quick response. They continued to work the problem reassuring me my flights were confirmed. Two days later they were able to complete the transaction and tickets were emailed to me. Now I'm excited and waiting for our trip to begin.

I called out to make a new reservation… I called out to make a new reservation and i got best flight deal from Travelocase . Later got tickets as well on the same day and i am happy to book my trip with them.

Travel made easier It was very easy to book my flights and all the information was clear and laid out for me. I also appreciate that it was the cheaper cost as booking with the airlines. I feel like booking through Travelocase is easy. The tickets were a little delayed. Rest everything was perfect.

****CONSUMER BEWARE**** These people… ****CONSUMER BEWARE**** These people are huge scammers. On 9/8/22 I purch tickets from the Travel-O-Case website for STL to Denver and then from Denver to Fresno to arrive on 12/22/22 & my return ticket from Fresno to Denver & Denver to STL, to leave on 12/24/22. A snow storm hit the U.S. on 12/22 & I only made it to Denver from St. Louis on 12/22 & was stranded in Denver. My other tickets were cancelled as United had no staff to fly the planes. I called Travel-O-Case on 12/22 to inquire about a refund. They told me to go through United. I did deal with United & they refunded me for another flight I purchased DIRECTLY through their site that got cancelled, that I had purch on 12/22/22 as I was trying to get back to STL. I dealt with United for over a month trying to get a refund for the remaining unused flights, & they finally closed my complaint & told me I had to deal with Travel-O-Case directly, since they are a 3rd party site & since I purchased the tickets directly through them. I contacted Travel-O-Case on 2/7/23 to open an official complaint to get my money back on the unused tickets & they have been stringing me along for over 4 mths. They told me they have a case opened with United & are waiting on them. I know that is a lie as I contacted United & no case is opened & I also confirmed with United that it does not take this long for a refund & TravelOCase has been dragging this out for the past 4 mths to avoid giving me a refund. I would like my money back for the unused tickets that were cancelled due to the weather, which was out of my hands. Well Travel-O-Case now tells me since United sent me a partial refund of $189.60 (from a flight I purchased directly thru United, NOT the travelocase site), then that is it, they cannot issue me no other refund. So the un-used tickets for Denver to Fresno, Fresno to Denver & Denver to STL is basically money in the trash, which is over $400. Totally shady company & dealing with foreigners from the start, stay away!

Great Customer Service Must say, they offer good customer service. As i wanted to travel on a very short notice and wanted someone help to book my ticket on urgent basis. Want to give them credit for that. Also, while check in, there was some problem i was facing with the baggage, they helped me resolved that immediately. It was a hassle free travel. I would like them to be my travel assistant for future.