Anne-Marie Anne-Marie. Pure and simple. Totally efficient, extremely helpful and left me with a feeling that nothing was too much trouble. As well as that, the confirmation came through almost immediately. Meeting and beating customer expectations is very rare in this day and age. Thank you.

Robert Used OPL numerous times & have always been impressed by their helpful staff & superb service. Visited many of their hotels which have all been of a high standard & the packages OPL offer are excellent value. Sadly the booking we had for this April had to be cancelled but we'll be returning later. Very happy to recommend this company.

Great offer great hotel I read reviews on this company before making a booking as I like another reviewer thought the offer was too good to be true. We stayed 2 nights at Danesfield House in Marlow on a package which included champagne on arrival, room upgrade if available which we were given. Dinner one night and breakfast both mornings. Full use of spa which was excellent. This was cheaper than the hotel’s own website which wanted almost the same for a one night stay. I would definitely book with this company again.

So helpful and human!! Booked a great value stay through offpeakluxury but then got ill at the last minute. These guys did everything they could to help in a difficult situation, when the amendment/cancellation period had ended. Highly recommend them! Very helpful and do what they can 👍🏼😃

The service was prompt and efficient The service was prompt and efficient. The only niggle was having to downgrade because of bringing our dog and not being offered an appropriate discount. We fully appreciate that the gift voucher was for a more expensive room, but, having doubled its value by booking a second night, we would have expected to pay the lower room rate for that second night.