From the start of the call to the… From the start of the call to the satisfaction of the end of the call, Addie Brown took ownership of my situation/ request and proved to be simply the best. A great customer service associate, another reason I/ we only choose Delta and American Express

SCAM. SCAM. Pays tons for SEO to get phone numbers listed on the search engines (which the real airlines so successfully hide), claims to be the airline youre calling in their automated bumper, then tries to charge you hundreds more than the airline would. 0 Stars would still be too generous, you're criminals hiding behind a thin contract and absolutely no morals. Quit and contribute something to society instead of scamming for a living, you utter slime.

called jetblue, got flysky9? called jetblue, got flysky9. didnt ask for or want their assistance. they charged 197.76 for booking the flight that we thought jetblue was booking for us. im seeing this has happened with delta, and american too.

Positivity Station The language was very positive and amicable. Sheldon was fully aware how long the call was taking and tried to make both parties feel affirmed. He didn't depart from the call until all questions were answered and was very patient with me as I retrieved the information I needed to ensure this reservation change was in my best interest.

Shea is an extraordinary flight advisor. Shea is an extraordinary flight advisor! She has helped my husband and I continually as we have booked our trip and worked thru various issues EWR - Geneva and return. She has bent over backwards to assist us and even remembers our names and flights from one of our calls to the next over time. We recommend that every one possible be exposed to her. She will help in a very constructive, open and honest way!