An Extremely Happy Customer At first I was very hesitant to leave my car at some random hotel. After arriving to the hotel, I was greeted with warmth and security. The shuttle was on time taking me and picking me up from the airport. I extremely loved the affordable price for 4 days.I would recommend United Airport Parking to any and everyone. Thanks for making this experience a great one!

I am completely satisfied. I have used United Airport Parking, Miami Intl. Airport, Crowne Plaza for years. It is my choice. I am completely satisfied. I find United Airport Parking customer service, courtesy and attitude excellent, and I commend it. I do have one negative I would like to bring to its attention. When I go to make an online reservation, I am not given enough time to do it carefully. I am usually timed out, and I have to do it all over again, rushing.

Cancellation Unfortunately I had to cancel my reservation due to the COVID-19 crisis. United Airport Parking was very quick to issue a refund. Just awaiting funds to be transferred back to my account. Thank you. When needed I will use your service again!

After reserving I found that the time I… After reserving I found that the time I scheduled did not run a shuttle to airport. Vital info to know to plan an uber and consider overall costs. No clear direction on where to park. Hotel was accommodating. Itbwas united parking that needs improvement Thank you for responding, but I looked on the website several times before booking and even before confirming. There was no listing of shuttles and even the address or directions link was not user friendly at all it kept on opening new pages to use Maps instead of google maps and then still didn’t direct it just listed instructions to direct which I couldn’t read while driving.

I had the opportunity to speak with… I had the opportunity to speak with Kelsey regarding reservations that I had made and did not appear to show up on my reservation list. She was extremely professional,helpful, polite and courteous. She deserves a metal for working with me and how confused I was. She unraveled the issues and resolved them to my utmost satisfaction.She was so focused on helping me that she called the following day to complete transactions that were not completed the previous night. I loved working with her and she certainly an asset to United Airport Parking!