I am completely satisfied. I have used United Airport Parking, Miami Intl. Airport, Crowne Plaza for years. It is my choice. I am completely satisfied. I find United Airport Parking customer service, courtesy and attitude excellent, and I commend it. I do have one negative I would like to bring to its attention. When I go to make an online reservation, I am not given enough time to do it carefully. I am usually timed out, and I have to do it all over again, rushing.

1 and only time I’ll use this service 👎 1 employee manning the counter at drop off. Unorganized busses. No information for return arrival, had to take a airport shuttle to the rental car building only to have the bus fill up and make us wait another 20 minutes. Will never patronize this place again. Horrible service.

I had the opportunity to speak with… I had the opportunity to speak with Kelsey regarding reservations that I had made and did not appear to show up on my reservation list. She was extremely professional,helpful, polite and courteous. She deserves a metal for working with me and how confused I was. She unraveled the issues and resolved them to my utmost satisfaction.She was so focused on helping me that she called the following day to complete transactions that were not completed the previous night. I loved working with her and she certainly an asset to United Airport Parking!

the O’Hare address provided does not… the O’Hare address provided does not exist and there is no sign to designate . We spent 15 minutes trying to find - ended up paying airport parking to ensure we could make flight on time. Have never experienced a problem with other airport parking lots until this one. Will never book again and hope not to spend too much time arranging for a full refund!

Five Star Experience out of ATL Flying out of Atlanta I have used United Airport Parking several times. Parking at the Crowne Plaza gets me to the terminal as quickly as airport parking. Shuttle drivers are always helpful, courteous and on time. Parking area is gated and secure. Highly recommend.