Totally worth to try in 2024 I want to commend AirAdvisor for their exceptional assistance during a recent flight cancellation ordeal with British Airways. On January 13th 2024, my return journey hit a snag when a connecting flight from Dallas to London was abruptly canceled, leaving me in a state of confusion and inconvenience. Upon contacting British Airways for rebooking, I was surprised to learn that I would have to bear the hefty cost myself, contrary to my understanding of industry standards. Seeking clarity and resolution, I turned to AirAdvisore for guidance. Their prompt and professional support, coupled with a user-friendly interface, made the reimbursement process seamless. Their expert team navigated the complexities of the situation with finesse, keeping me informed and ultimately securing my reimbursement from British Airways, restoring my confidence in customer advocacy.

They don’t get very involved I recommend for those who don’t know how to submit their compensation claim themselves, being the first time I experienced such a long delay, I reached out to them. Their services are not very satisfactory, they submitted a claim and then I had to write to Ryanair myself because I hadn’t received the money after 4 months of waiting. In short, airadvisor only submitted one claim and received 120 euros.

AVOID….. AVOID….. I went directly through the airline for compensation and have since been contacted by airadvisor asking to pay an invoice of €60. I did it on my own hence why Ryan air paid directly into the account. I Don’t take kindly to being threatened with court action or receiving emails asking for payment. Luckily I’ve got our previous chat where I clearly state I’ll be contacting airline directly. I never sent any further correspondence with this company in regards to MY claim with Ryan air.

A very good service A very good service, always inform me about the process by email. I recomand they are profesional

It's been over 2 years since I filed It's been over 2 years since I filed a claim with them and I still have not had any updates. I can no longer do it on my own as they will not close my case, even though it is well beyond the timeframe. I am disappointed in the customer service, as the responses I get always just say "there is a delay due to how busy the courts are" but no real update. I would love to just remove myself from the case but I can't. It would have been easier to do it myself, but I had not expected it to take more than 2 years to get a flight claim.