Flight pass becames more exlensive and… Flight pass becames more exlensive and almost close to the normal flight charge. But not bad as long as it has diffrence. I have recieved a very satisfactory customer service. I dont know if mentioning names would be convienient to the web, but i would to thank option town team and especial thanks to miss Kelly!!🙏🙏

Mr. emad Mr. Victor did great job, He was gently cooperative and achieved all the assistance for me short time...all my respect to him wishing him the best. Yesterday 02 JUL 2022 I missed my flight because the check in counter of the Royal Jordanian closed before more than one hour before the flight schedule and all my effort failed to get check in although the UAE Abu Dhabi administration who tried to convince the RJ Operation in charge, unfortunately she refuse didn't respond. I am working in aviation since 33 years, the first time I see bad behaves like this, always there is special cases that should be treated accordingly but to close the check in and ignore the passengers? family? this is not acceptable at all...

Good customer service This platform WAS very profitable. I made a lot of savings on my travels thanks to the black out date option. But since the “black out date” option was removed it is no longer really economical.The difference between the price offered by the company and flight pass is almost zero without the black out date option. I hope it will be put back very soon for Comoros. As for customer service, I highly recommend, they listen and find a solution to your problem. Just that sometimes it can take a while to get one online.

Worst travel service I ever met or… Worst travel service I ever met or used. Also they use schemes to charge additional fees on the flights. It’s been a true nightmare since I bought it 11 months ago. Customer service simply doesn’t exist.

Choosing option town was the best decision... Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic. Same experience shared by other friends i have recommended. Would like to go ahead with option town once again, and recommend others too. Big thanks and best wishes to option town team.