My appreciation goes to Kelly Anderson… My appreciation goes to Kelly Anderson who have quickly and swiftly assisted on Whats app I got a great,quick and professional customer support service from option town.It just needs a a small patience and it works smooth swift.I would like to highly recommend the whats app model service. Thanks a lot once again Kelly Anderson for your support.

Very helpful Very helpful staff

Flight Schedule Change For some reason, I couldn't find the booked flight (PAL airline) which I redeemed under my Flight Pass. I was trying to change the date of my flight. I decided to try the customer service chat box. My concern was handled by Roger Williams. He said he will change it from his end. The flight change was completed within a few minutes! It was one of the fastest transactions/requests I experienced.

This is a HUGE scam.. This is a scam... I bought business class tickets as I am traveling a lot between Oslo and Johannesburg. However, it became obvious pretty early that they only have 1-2 available seats to cover this offer. I ended up not being able to travel at all even trying to be flexible with dates for half of the travels and ending up not being able to utilise all of the procured tickets - and having to rebook one of them, ending up loosing at least 6000 USD. Their customer service is a joke where at one point they said that there were two available tickets for me but I had to book them separately - then of course being able to book one and then had to pay for the second. This was with Ethiopian and I cannot understand why they promote this scam; this puts my anger to also go towards them. DO NOT SIGN UP - if you are somebody that could travel anytime. It is not valuable at all for any business travelers.

Flight pass becames more exlensive and… Flight pass becames more exlensive and almost close to the normal flight charge. But not bad as long as it has diffrence. I have recieved a very satisfactory customer service. I dont know if mentioning names would be convienient to the web, but i would to thank option town team and especial thanks to miss Kelly!!🙏🙏