Excellent service I bought passes for $3990 on KQ but was unable to book after the purchase. It took optiontown 3 months to get back to me. very frustrating. However, on the other hand I had previous flightpass which I was also not able to use because of contractual issues between KQ and OT, in this case, a courteous and professional staff from optiontown dealt with my case promptly and I was given full refund as OT credit which I have used on my new purchase. Excellent service.

My appreciation goes to Kelly Anderson… My appreciation goes to Kelly Anderson who have quickly and swiftly assisted on Whats app I got a great,quick and professional customer support service from option town.It just needs a a small patience and it works smooth swift.I would like to highly recommend the whats app model service. Thanks a lot once again Kelly Anderson for your support.

Over the years I had some ups and downs… Over the years I had some ups and downs with the usage of Option town, but over the past few days I have been extremely happy with the online chat Experience. Jeffrey made the experience very pleasant and easy. He went above and beyond to accommodate me and my requirements and ensured i had all options available to me. Prompt, courteous and extremely professional. Well done Jeffrey, you are an asset to the company!

Never seen such a big scam in my life Never seen such a big scam in my life. To start with, it took them more than a month before they activate my subscription. Then they didn't adjust the end date. I had to beg for it. Furthermore, flights are not available in my Flight Pass even though I can book them from AirMalta website. Eventually, I could only use 2 tickets out of of my 8 tickets flight pass. It's very shameful.

very bad service very bad service, beware! 6 months ago i bought a pass with 20 trip from germany to jordan but due to a problem with the contract between royal jordanian and optiontown i wasn't allowed to book a trip! I've been waiting for 6 months. I have sent many emails to optiontown, until now they have not solved my problem, it cost me 7000 US dollars and I have not been able to use any ticket and now they are not answering! I got my lawyer involved, I hope I can get my money back!