Sarah Nizzi
GBQuick, easy, professional Rosemarie was very helpful with our unique situation. She quickly found a property that would fit our needs and within our budget. Thank you for great, simple, professional service!
Roció margarita Arenas lopez
MXThe representative that answer my phone…best service marriot The representative that answer my phone call was very kind, I was worry because my language is not English but she made me feel I could trust her and help me in all ways, she made sure I got what I needed and I apreciatte it very much they have this great service. Thank you Marriott
Taylor Taracko
GBBookonline is a shame Bookonline is a shame. I bought refund protection and when I had to cancel I was refused refund. I had called and requested a call back to discuss questionable charges to which no one responded. Then I received an email stating that you/they had contacted the property who had a non refund policy. The property was Hilton Cleveland. I called them.After 30 mins. was told they bear no responsibility for reservations through a third party. I had talked to someone at bookonline initial and was told I would be getting the refund.
Rev. Daniel Feusse Pastor Feus
GBI got charged $65 for "taxes and fees"… I got charged $65 for "taxes and fees" and was not advised that this would happen before I submitted my order. THAT IS UNACCEPTABLE!!
Angela Walker
GBSo I was deceived by this website So I was deceived by this website, I thought I was booking online directly with the hotel but it was this separate company… book online.com, which added another 60+ dollars to my reservation, I’m trying to cancel, but so far they have not refunded my money. So I am extremely not happy with this service Angela in Texas.