Isaac Wallace
GBTim was excellent and helped a first… Tim was excellent and helped a first time hotel bookie more than I could explain. Very pleasant person to work with and made this process easier than I thought it might be. I high recommend his services
Rev. Daniel Feusse Pastor Feus
GBI got charged $65 for "taxes and fees"… I got charged $65 for "taxes and fees" and was not advised that this would happen before I submitted my order. THAT IS UNACCEPTABLE!!
Vicky
GBPrice is almost double than what other… Price is almost double than what other hotel sites offered. I should have done my research beforehand. Will never make the mistake of clicking here again. My loss this time. Won't happen again.
Taylor Taracko
GBBookonline is a shame Bookonline is a shame. I bought refund protection and when I had to cancel I was refused refund. I had called and requested a call back to discuss questionable charges to which no one responded. Then I received an email stating that you/they had contacted the property who had a non refund policy. The property was Hilton Cleveland. I called them.After 30 mins. was told they bear no responsibility for reservations through a third party. I had talked to someone at bookonline initial and was told I would be getting the refund.
Amber Bischoff
GBGreat Customer Service I thought I had it booked online and was awaiting confirmation, it never came. Called in and they were so helpful and got me booked in less than 5 minutes