Best prices available After a good amount of research, I ordered flight tickets from Shiva Travel to the best available online price. It took a little longer than 24 hours until my tickets were issued. During the waiting period, I followed up with their customer service, because I became unsure if my online transaction was handled properly. The customer representative listened to my concerns, explained the process to me, and genuinely apologized for the slight delay in regards to the ticket issuance. Shortly after that, my tickets were issued with a significantly shorter flight duration which I really appreciated. The flights itself went very smoothly. Shiva Travel addressed my concerns promptly and professionally and they did their very best to make up for the slight delay during the order process.

CHEAPEST FLIGHT Shiva gave me the BEST offer out of all. I’m so happy with the service. Perry, a customer service agent, was incredibly kind and so helpful! I would highly recommend shiva and would definitely recommend them!

They were wonderful They were wonderful! My rep. Helped me save hundreds of dollars on a ticket!! Thank you, I'll be sending you a sovenier from Washington. Xoxo

At first i was a little concerned but… At first i was a little concerned but then the gentleman explained things to me and followed me through the entire purchase process. I later called him and he was able to email me my tickets and stayed with me on the line until i was able to confirm that i had received them. I will certainly use them again for my travel needs.

Total scam and cheat I wanted to book a flight but at the end before payment there is a section says read rules and restrictions for airlines.I pressed on that and the page was blank.It seems it was blank out by travel agency so customers may not know the rules.When I called them and spoke they say those rules are not honoured by us and if you cancel ticket and rebook for later flights although allowed by airlines we will not refund the money as we sell tickets very cheap.This was evident how they misguide customers and rob them.They should know these days travelers are more educated and do not act like this.Do not use this agency at all and I will report to United airlines about it not to allow them to sell their tickets and also IATA.