You canceled my tickets without notice… You canceled my tickets without notice and without giving me a reason. Update -- I tried to buy new tickets after you canceled me, and there were no more high speed train tickets left for the days I needed. So I had to buy the slow train tickets and have to leave hours earlier. I am really disappointed and disgusted with the way RailNinja treated me and handled my case. I asked them why they canceled me and they said they could not tell me.

User Friendly When you're not used to using trains and are not familiar with the different stations, it's always been difficult for me to use the National Rail app in the UK. I find that Rail Ninja is much more user friendly and have used it a number of times and highly recommend it.

SCAM IN NORWAY SCAM! When in Norway always buy train tickets in the official Norwegian website VY - VY.NO You can change easily the language to English in their website. Rail Ninja resell their tickets for 40-100% higher price and when there is any problem they need to contact the real customer service of the official company to solve the problem. ALWAYS search for the official train companies of the countries you are travelling in - you will get a real and faster help in case of cancellation or refunds. Rail Ninja has a really good marketing and that’s why is always ranking in the first page of Google search. This company is earning billions just reselling tickets of the official companies for an extremely higher price.

Fast Service The response time to confirm the reservation for 4 was quick, which allowed time for me to finish completing the itinerary. Very much appreciated.

Ease of doing business. Website and travel arrangements were straightforward - comms after booking clear and enabled details to be saved in preparation for the trip.