I fell in love with my briefcase… I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across my now yellow briefcase. I was extremely exited mainly because I just didn’t want a regular black basic briefcase. I also loved the story of how the founders came about their company it made it that much more meaningful to own this briefcase. Thnkyou immensely much!

I ordered a 3 piece matching set of Ted… I ordered a 3 piece matching set of Ted Baker luggage (one was ordered through Amazon, but the order was filled by Portmantos). they only shipped 2 of the three pieces. one of the two pieces they shipped was from a different set, and I returned it to Amazon and the return was processed by Portmantos. I canceled the piece that did not ship and also returned the 2nd piece that I ordered from the portmantos website, but they claimed to not receive the item even though the shipping said it was received and never refunded the amount. I had to dispute the charge.

Absolutely the worst experience Absolutely the worst experience. I wish I could give no stars. Bought $ 800 Worth of Briggs & Riley cases which they say were delivered even though I was home all day and received other documented packages from Amazon. Even in the ups description it describes it as a 10LB package. They refuse to answer any of my calls or emails. I am out of pocket and left bag less. NEVER DEAL WITH THIS COMPANY AND CHECK OUT ALL THE OTHER AWFUL REVIEWS ON AMAZON. How do they get away with ripping so many people off?

This was my first time using Portmantos.com This was my first time using Portmantos. Not only was the initial price good, they had a welcome offer to sweeten the pot. They fulfilled my order in a few days. Kim in customer service was wonderful helping with tracking my order as I needed it in a hurry. When I encountered an issue with the product I received, Kim made available several options while working with the manufacturer. Kim was wonderful to work with and I am fully satisfied with my purchase from start to finish. I highly recommend shopping with Portmantos. I will recommend them to my friends and family and when I am in the market again I know where to go.

Doesn't stand behind its products I purchased an expensive handbag from Portmantos on October 17, 2018 through Amazon, and started using it in mid-November 2018. Today, the handle spontaneously detached from the bag as I walked from my car to my office. It cannot be repaired. I contacted Portmantos, and they refuse to replace the item because I received it "almost 2 months ago." This is unacceptable. BAD BUSINESS. DO NOT PURCHASE ITEMS FROM THIS COMPANY.