BlueSun Vacations

24 E. Meadow St, 72701, Fayetteville, Arkansas, United States
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3.20
Based on 20 Reviews

5

40.00%

4

10.00%

3

10.00%

2

10.00%

1

30.00%
About BlueSun Vacations

We offer service beyond the click! Our guests experience the difference, the best of both worlds = the conveniences of eCommerce & the digital age + the personalized service of one-on-one assistance via phone, email, smoke signals...whatever you need, from one of our friendly BeachMasters. We help our guests research, plan, and book all-inclusive beach vacation packages to the Caribbean + Mexico, provided primarily by Apple Vacations and Funjet Vacations. We take pride in offering one-on-one professional assistance from beginning to end at NO ADDITIONAL COST and we offer a best price guarantee on all our packages! That's right, you'll never pay more booking with us vs. DIY on Expedia, Orbitz, Discount Vacation Company xyz, etc.

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Brandi
GB

Booking a work trip was so easy! I used BlueSun book a work-related trip, with multiple participants, and it was so easy! My Beachmaster helped me find the perfect setting to fit my goals and budget, and then handled all of the logistics with each person to get the most convenient flights. It saved me so much time and made a great impression with my colleagues!

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Just Being Honest
GB

I inqured about services for my… I inquired about services for my Wedding on June 23,2023. Amy was the 1st person I dealt with and she was an absolute gem. She unfortunately, doesn't work for them anymore. I then was working with Dana Washburn who did good job. Zion at 1st was really great until the mistakes started. My guest were quoted 10,000 for four individuals in a room which obviously was incorrect. The agency also accidentally sent out the wrong date in emails regarding payment deadlines which completely turned my guest off. This was so stressful because dealing with 65 guest and traveling problems became so much work.It was constant miscommunication. She went on maternity leave but we were never notified about it and had a completely different person to work with which caused even more chaos. Currently I have family member’s that were unable to attend the wedding due to a death in their family. Thank God they had insurance however, till this day they are yet to receive their refund and tomorrow makes it a month since they last reached out. My website was never put on their site for accessibility however, other couples getting married a year after my wedding was posted on their site. It honestly was a horrific experience and I suggest more organization. It added on more stress to me as the Bride, and the purpose of this was to alleviate it.The CEO was involved and included which assited with smoothing things over but I'm still very disappointed it was unorganized and embarrassing to face family and friends with all of the discrepancies.

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Eric Motycka
MX

What a terrible disappointment I had high expectations. But we were given a terrible recommendation, poor follow up after money was in hand. Travel agent didn’t do what was required for air travel to be smooth. Made excuses as to why, never bothered to respond after concerns. The recommended place is beautiful but you can’t EAT beauty. Literally very limited food options in a supposedly all inclusive resort. We have had to pay a fee for room service never heard of that before. Don’t spend your hard earned money with these folks. There are many options you can go to. Bottom line. They don’t care. Hi

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Nikki Gerdes
GB

Frustrated 2nd time using BlueSun. First time was great. Second time was awful. Still waiting on a refund promised since the cancellation back prior to our April trip due to the Pandemic. Most of the refund was received except $611...no one is getting back to me anymore and so I have had to seek legal counsel. It is horrible for such a small amount and now Apple Vacations will end up paying more. They should have just expedited the remaining $611 and closed the file.

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K. Grossman
GB

Lindsey was extremely patient, our vacation awaits Lindsey was extremely patient. Being that I steer away from aggregoters and all- inclusive resorts I musty admit that Apple trys hard. Except for acceptable errors because of a complicated booking Lindsey was very good. Despite the fact that he was not up to date about the hotels amenities and only upsold us a little with booking, he was very credible. I am still waiting to see several flight seating confirmations for my family, although I purchased a few seats on my own directly from the airline.. I expect this is not Lindsey's issue but Apples. Despite the issuance of the vacation has been acceptable I look forward to performance with flights, transfers and hotel.

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