Shehab Haleem
GBthe agent changed my reservation 3… the agent changed my reservation 3 times and blamed me for the change even when I explained to her that she gave me conformation regarding all flights the 1st time and I was satisfied with the 3 different flights. Sorry, very bad feelings about this experience with this agent, I was worried that we were going to lose the deal because of the change and we were bumped out of the good airline flights and settled for the least comfortable one. I felt very uncomfortable with the results. I do admit that it was a last minute call , but we agreed to all flights and hotel infos the 1st time of call. Thank you.
Brandi
GBBooking a work trip was so easy! I used BlueSun book a work-related trip, with multiple participants, and it was so easy! My Beachmaster helped me find the perfect setting to fit my goals and budget, and then handled all of the logistics with each person to get the most convenient flights. It saved me so much time and made a great impression with my colleagues!
K. Grossman
GBLindsey was extremely patient, our vacation awaits Lindsey was extremely patient. Being that I steer away from aggregoters and all- inclusive resorts I musty admit that Apple trys hard. Except for acceptable errors because of a complicated booking Lindsey was very good. Despite the fact that he was not up to date about the hotels amenities and only upsold us a little with booking, he was very credible. I am still waiting to see several flight seating confirmations for my family, although I purchased a few seats on my own directly from the airline.. I expect this is not Lindsey's issue but Apples. Despite the issuance of the vacation has been acceptable I look forward to performance with flights, transfers and hotel.
Michael
GBI purchased my trip from Bluesun vacations only to find out they do not stand up for what they sell. I purchased my trip from Bluesun Vacations but every since the trip all problems are not with travel agency but with Apple Vacations, Airline, hotel and anyone else they set my vacation with. I just got a letter from Trip Mate which is insurance that Toby with Blue Sun sold me on to protect me and my wife from issues while traveling. Now I am being told I moved my return date and that was on me even when I got to Cancun a day late without luggage. I also stated the sunset cruise Apple vacation sold me at the hotel that picked us up after dark from the Island. they dropped us off at. Apple told me the day after trip that they did not know about this ever happening. This is what you will deal with when you pay Blue Sun for a vacation. Issues after issues only to be passed over to someone else. BEWARE
Shirley
GBI have booked vacations with BlueSun…because they are the best! I have booked vacations with BlueSun Vacations for the past five years and have been very happy with the results. The past two years I have been dealing with a young lady by the name of Shelby Pfeffer. Shelby understood the special requirements my husband and I need such as wheelchair assistance, plane seating, etc. I explained to her exactly what our requests were regarding hotel, transportation, etc., and she made everything work out to our satisfaction. She is very easy to work with and is very detailed. We have always enjoyed our BlueSun vacations in the past and hope to have many more in the future.