Jeff Karow was absolutely great to work… Jeff Karow was absolutely great to work with! He asked just the right questions and listened to what we wanted to do in Cozumel. He did all the legwork and found us a package that we would never found on our own including a direct flight to Cozumel. So nice to work with professionals who make the process painless and know how to find the deals quickly. Highly recommend!

I inqured about services for my… I inquired about services for my Wedding on June 23,2023. Amy was the 1st person I dealt with and she was an absolute gem. She unfortunately, doesn't work for them anymore. I then was working with Dana Washburn who did good job. Zion at 1st was really great until the mistakes started. My guest were quoted 10,000 for four individuals in a room which obviously was incorrect. The agency also accidentally sent out the wrong date in emails regarding payment deadlines which completely turned my guest off. This was so stressful because dealing with 65 guest and traveling problems became so much work.It was constant miscommunication. She went on maternity leave but we were never notified about it and had a completely different person to work with which caused even more chaos. Currently I have family member’s that were unable to attend the wedding due to a death in their family. Thank God they had insurance however, till this day they are yet to receive their refund and tomorrow makes it a month since they last reached out. My website was never put on their site for accessibility however, other couples getting married a year after my wedding was posted on their site. It honestly was a horrific experience and I suggest more organization. It added on more stress to me as the Bride, and the purpose of this was to alleviate it.The CEO was involved and included which assited with smoothing things over but I'm still very disappointed it was unorganized and embarrassing to face family and friends with all of the discrepancies.

Lindsey was extremely patient, our vacation awaits Lindsey was extremely patient. Being that I steer away from aggregoters and all- inclusive resorts I musty admit that Apple trys hard. Except for acceptable errors because of a complicated booking Lindsey was very good. Despite the fact that he was not up to date about the hotels amenities and only upsold us a little with booking, he was very credible. I am still waiting to see several flight seating confirmations for my family, although I purchased a few seats on my own directly from the airline.. I expect this is not Lindsey's issue but Apples. Despite the issuance of the vacation has been acceptable I look forward to performance with flights, transfers and hotel.

Vacation After the Lockdown Probably most of us are already bored being confined in our sanctuaries. Well, you can plan now your next vacation with BlueSun Vacations in destinations like Mexico, the Caribbean, or Costa Rica. These places are on their expertise so I didn't hesitate to have them arrange my family's getaway. Everything is almost in place and we're just waiting for the current situation to be better to set our travel date. See you soon Costa Rica.

Frustrated 2nd time using BlueSun. First time was great. Second time was awful. Still waiting on a refund promised since the cancellation back prior to our April trip due to the Pandemic. Most of the refund was received except $611...no one is getting back to me anymore and so I have had to seek legal counsel. It is horrible for such a small amount and now Apple Vacations will end up paying more. They should have just expedited the remaining $611 and closed the file.