Frustrating booking Initially our booking went smoothly until our credit card was debited of near $10,000. Ten days after the debit was effective we had not received confirmation of our flights. After three emails the main leg of our flights was confirmed but the name of one traveler was misspelled. Two months later we are still waiting for a correction without which we are refusing to travel since we could be bumped out of any leg of our flights. We also never received confirmation of our secondary flights. When reminding Paul last September, the travel assistant, he promised to follow up. Three weeks passed without any news. The only way out seems now to sue Foxflights. Given the above we can only strongly recommend to avoid Foxflights at all costs.

Excellent Service on a Tough Flight Schedule I worked with Mark on a San Diego to Singapore, to Bangkok to Taipei and back to San Diego, adding 2 additional passengers to fly from Bangkok and meet in Singapore, and fly back to Bangkok. Mark was able to get all the flights, synch up to meet within 10 minutes of one another and the whole package under $3500 for Business Class. He did so in 1 day. I could not be more pleased.

Great service and attention to detail. Working with Mark is a pleasure - he saves me time and money. He finds me great options on business class seats and takes care of everything.

Nightmare when we found at 2:AM that … Nightmare when we found at 2:AM that our 6;00 flight was cancelled for that morning. I called Robert right away. Naturally, I woke him from sleep, but he went right to work for us rebooking us for a day later. He was amazing and really went to bat for us. Thank you!

The real deal Saved over 1000. Per ticket. Legit- able to go to airline site and confirm including seats immediately.