'Christmas Holiday Rescuers' 'Christmas Holiday Rescuers' I didn't know till ten days before Christmas whether I'd be able to travel home from Toronto to Casablanca, Morocco for the holidays. Nick the agent got me a last minute fare I could live with though has to do bit of bargaining but the deal was reasonable and lucrative ultimately. I was anxious about giving the card however as per their wording the come out good as they charge the card only to get my confirmed reservation. Of course a genuine flight in a deal with some attached rules for promotional discounted fare deal.

Why don't they want to reimburse me Why don't they want to reimburse me, despite the e-mail from Air Canada asking to reimburse customers? am i running into a bad agency? we are told we are going to see your file by two people: Carlos, Patrik. I will make a complaint to the organization that licensed this money. it's my money and I want it.

I was in Istanbul and lost my passport… I was in Istanbul and lost my passport then I contacted secret airfare after few hour they got know they have added insurance to my trip that cover lost documents so their help I successfully reach my country. Thanks to Steve he helped me a lot and a pro trip for you guys always buy insurance it’s really helpful.

Last minute saviour Last minute saviour Thanks to the travel agency for helping me out at the last moment. I had flight from Newark to Delhi which got cancelled unfortunately but this guy Steve helped me out and arranged me a flight on the same day. Thanks alot

Did not receive reimbursement for tickets Me and my spouse bought tickets at Secret Airfares in April 2020 right before Covid19. The flights were all cancelled. We waited for 1 year before we were allowed to request a refund. We contacted Secret Airfares and they asked us for another payment to process our case. We paid and they gave us a confirmation #. It's been 4 months and we still haven't been refunded. We have communicated several times by email and phone, they told us to be patient and that it was normal. We called the airline (Air Canada) and they told us that they had never had a refund request for these tickets. I'm wondering what to do because it looks like we got scammed. Beware.