Rose was exceptional Rose was exceptional! I highly recommend and will recommend to all who travel to directly call her. The next time I need any help I will also be calling her. She was patient, kind, knowledgeable, professional and attentive to all my traveling needs. She even called me back when we were disconnected! Absolutely exceptional service!! Thank you so much!!

Very bad experience Very bad experience Never trust them , it’s shame ,how bad they are !!! we booked some tickets that they were offering with an airplane compagny and they changed us the airplane company We contested as soon as we received the confirmation email They apologized on the phone and said they ll fix it After 2 days , they answered sorry , your tickets are non refundable We were lucky to keep the emails sent to them since the beginning and to contest our transaction with the bank Be very vigilant !!!!

Last minute saviour Last minute saviour Thanks to the travel agency for helping me out at the last moment. I had flight from Newark to Delhi which got cancelled unfortunately but this guy Steve helped me out and arranged me a flight on the same day. Thanks alot

We booked airline tickets fro Los… We booked airline tickets fro Los Angeles, California to Tokyo, Japan with Secret airfare and had a wonderful professional agent. He worked extensive hours with us and was very knowledgeable and extremely patient with us. I will definitely use him again. Thanks Steve and Dave

Why don't they want to reimburse me Why don't they want to reimburse me, despite the e-mail from Air Canada asking to reimburse customers? am i running into a bad agency? we are told we are going to see your file by two people: Carlos, Patrik. I will make a complaint to the organization that licensed this money. it's my money and I want it.