Great Experience I worked with Jon to set up a custom trip to Chile/Argentina. His choice of hotels was excellent!! We traveled a lot through both countries during our 3 week stay, many connections with airports, buses and boats to accomplish this trip and without a problem. It was the best adventure we've ever had. We've used other tour/travel companies that were very good but this was the best, I highly recommended Jon and South American Travel.

Organising a personalised tour Organising a personalised tour with Simone from SA Travel was so easy. She contacted me by phone straight away and then replied promptly to all our emails and made any changes we wanted. So looking forward to this trip! In regards to organising a trip to South America again I’d go straight to SA Travel. (Let see how the trip goes first!) Many thanks Simone!

I never got past the enquiry process. They had a trip on their website that I wanted a price for as a single traveller and provided the dates. They didn't seem to be able to price it, even though it was priced on their website (for 4 people). All they kept asking was "what was my maximum budget". Eventually, when I asserted that I wanted a price for what I'd already asked for, and nothing more, and I would determine if it was what I considered value, they stopped responding. I got a very bad feeling about their honestly and would not trust this organisation, and ask everyone else to be very wary of them.

Our travel advisor Martin was very helpful. Our travel advisor Martin was very proactive and helpful. I would highly recommend his assistance to others. Our only real issues were with the web pages for the airline infomation that failed to save intermediate results when requested and the payment form that did not display credit card details correctly. It dimmed the fields until after the payment information was entered which made it diffult to see entered and displayed values.

Fast responses Fast responses, good itinerary suggestions, easy payment process. A bit pricey for a solo traveler but it will have been worth it if service continues to be as first class as it has been so far. Also, I assumed my contact person was in Seattle. She was, in fact, in Bogata. I was placing my calls late in day PDT when the shop in Bogata was already closed for the day. Once we got that straightened out, things went smoothly.