Jeffrey Dunn
GBThis company is out of business This company is out of business. Have take over $4000 of my money with no travel. Phone numbers and email of contacts no longer work. Generated e-mail response says i need to deal with overseas agents and South America Travel will keep 20% for their "expert planning of the tour, a non-refundable fee fulfilled by your Travel Consultant "
Tee Burnes
GBThis company is worthless This company is worthless. They planned my trip, took my money and now they want even respond to emails or answer my calls. The travel agent Simone Costa spoke to me a month before and state everything was looking good. Now I have to get a lawyer to see if I can get my money back.
David Smith
AUWarning Do not give them your money Warning Do not give them your money. Once they got our money they did not respond back in time. Worst travel company ever. Go with a more reputable tourist group. We booked them for Peru and Bolivia and they didn’t even listen to our requests. We almost missed flights as their transports didn’t arrive in time. They drop you off at airport and don’t tell you what flight you are on. We paid for a Tourist Bus and they put us on a urine dirty local bus. We were stranded at night at Aguas Calientes with no ride. We would go to assigned hotels and they didn’t have our name on reservation. We wanted a company for safety and they failed miserably. I’m an extensive traveller for 50 years and by far this company was my worst experience. For safety go elsewhere. David Smith 2024
moyedc
GBGreat Experience I worked with Jon to set up a custom trip to Chile/Argentina. His choice of hotels was excellent!! We traveled a lot through both countries during our 3 week stay, many connections with airports, buses and boats to accomplish this trip and without a problem. It was the best adventure we've ever had. We've used other tour/travel companies that were very good but this was the best, I highly recommended Jon and South American Travel.
ignacio naudon
GBGreat overall All of the accommodations were as expected and the transfers were seamless. All of the tour guides/drivers/handlers were also knowledgeable, friendly, and dedicated. I will recommend you guys to my friends and family! We all had a great time, and we appreciate your work! One thing that I think should be made available to future customers is a cost breakdown of each portion of the trip (like how much per person a given day tour costs, or how much a given transfer from A to B costs). This allows the travellers a reference point for how much to tip. The overall tour package price provides no points of reference. Inclement snowy weather at a border crossing between Chile and Bolivia was the only real hiccup. The emergency contact number provided by South America Travel was readily answered, however they did not provide any advice nor guidance as to how to address the weather delay. We ended up making our own decision to pass through a separate border crossing, with an additional cost of 375 USD.