Jayson Cloutier
GBI wish I could leave zero stars I wish I could leave zero stars. Worst travel agency of all time! I've have been trying to get a refund for a canceled flight since February. I keep getting the same run around and spend over an hour on the line each time. Their accounting department can't figure out to refund my account. They have given me 1 of 3 refunds. These people are so dumb!!!
Theadora Haining
GBThank you SO MUCH Ivana Thank you SO MUCH Ivana! The whole family is traveling for my mother's 70th birthday, several for the first time. Thank you for helping us navigate coordinating dates for multiple return dates to multiple airports. You walked me through all of it and called back to confirm everything, amazing customer service Thank You!
Tanya Gibbs
GBI would like to say this was my first Excellent Customer Service⦠I would like to say this was my first time purchasing a airline ticket. I spoke with Vermont. He was very kind and patience with me. He answer all my questions and he gave me the chance to speak with my son to confirm I had the dates correct. He provided me with a call back ph# to call him back. So I would not have to start this process over. My first time experience was Wonderful. I will try this again and hope that I get Vermont. Excellent Customer Service.
Deb Larson
GBMalcum was very friendly and helpful Malcum was very friendly and helpful. There was a lot to cover and he was very careful to make sure everything was in order. Thank you Malcum
Heidi Elgabrey
GBI was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.