Gurpreet Cheema
INNon refund of flight cancelled by the airlines I had booked a flight from Hyderabad to Pune for 10th Apr 24. The flight was cancelled by the airlines due to operational reasons and full refund was made to easemytrip by Spicejet. But when I contacted, easemytrip for the refund, they deducted Rs 3600 towards cancellation charges. From the aforesaid experience, i would recommend that please don't book your flights through easemytrip for stated reasons:- -pathetic customer support. -they do not pay the refind amount inspite of refund by teh airlines. -No defined escalation matrix. You will be stressed by interacting with a bot, which keeps taking your through circle. I strongly recommend all the customers to book through the airlines directly or reliable websites. Just to add, we contacted Spicejet customer care for knowing the disposal of refund and they were prompt in addressing the issue and gave a feedback of the refund.
udhav yedle
INOverall satisfactory trip but there are… Overall satisfactory trip but there are few things which could have better. Gondala ride we have to self book but initially promised from easy my trip. Initially room allocated in Pahalgam was not as per 4 star standard. Need to reached out to Shalini and then got good room.
Giulia Oluchi Imo
GBWill never buy a ticket with them again Yesterday I bought a ticket which was supposed to be much cheaper but at the time of payment I was charged more (airline price), and I wouldn’t obviously bought it on their website if I knew it before. I would have bought it on the the airline website or on another website with a better price. I tried to cancel the booking while the ticket was still pending but the website wouldn’t let me. So I tried to call them several time but after ringing for ages the call would just drop. I managed to speak with someone today but they told me if I cancel I would have to pay a cancellation fee even though it should be free within 24 hours from reservation.
Devendher
INRefund Pending They are simply wasting time by sending emails that refund is in process , from airline side they already confirmed that they did not charge anything still this guys not giving refund from Feb 22nd till now. They are charged 2 times for making changes but done nothing. Worst staff Rohit Bhatt, Punnet Thakur this 2 guys first they said they did not received email once they received on 18th April after forwarding 30 times they are playing with emails.
Ermie Mambatac
AEI want my refund I made a flight reservation last 5th April. Amount was deducted from my card via Tabby payment. But the reservation was not confirmed. I sent and email and they said it will take 7-10 business days to be credited to my bank account. It is already 1st May and still not refunded. Sent email for follow up but no reply at all. Please return my money. It is my hard earned money. This is very bad