Mesmerizing Kashmir! We recently had a 6 nights and 7 days trip to Kashmir which was planned through Easemytrip. Must say the trip went really well. Right from booking, scheduling, planning, keeping us informed and the response time to our queries was really well managed by Vandana Sharma. She was approachable and ensured that we are aware of the do's and don'ts. When in Kashmir, the chauffeur Akil Hussain (from Fortview Holidays, their travel partner) was extremely nice. He was punctual, courteous, knowledgeable and ensured that we had a good experience wherever we went. At times, he even went out of his way to assist us which we really appreciated. The hotels booked were good and gave us no reasons to complain. Overall, we had a wonderful trip and would certainly like to plan our future trips with ease my trip. Thank you Vandana for all your help and assistance whenever we needed it!

Non Exsistent Customer support One can get a ticket but do not expect any type customer support for any booking related issues. They have have absolute incapable support team not able to resolve any issues. Had to follow up with their team for more then a month for voucher i paid for on their site and never recieved. After one month of follow when i finally do recieve the voucher its says its an already used voucher. What kind of SCAM is this company.

Value for money trip to Dharamshala Dalhousie Amritsar Value for money trip to Dharamshala - Dalhousie - Amritsar. EMT offered best price for the trip. Hotels were decent and the driver provided for the sightseeing was very friendly and cooperative. Overall nice experience with EMT.

Non refund of flight cancelled by the airlines I had booked a flight from Hyderabad to Pune for 10th Apr 24. The flight was cancelled by the airlines due to operational reasons and full refund was made to easemytrip by Spicejet. But when I contacted, easemytrip for the refund, they deducted Rs 3600 towards cancellation charges. From the aforesaid experience, i would recommend that please don't book your flights through easemytrip for stated reasons:- -pathetic customer support. -they do not pay the refind amount inspite of refund by teh airlines. -No defined escalation matrix. You will be stressed by interacting with a bot, which keeps taking your through circle. I strongly recommend all the customers to book through the airlines directly or reliable websites. Just to add, we contacted Spicejet customer care for knowing the disposal of refund and they were prompt in addressing the issue and gave a feedback of the refund.

Easemytrip was a nightmare! This website is the worst. The customer service is poor. I booked an international flight and had to reschedule it due to change of plans.. these guys made my life a living hell due to this.. they did not send me any invoice and sent the new ticket with wrong information. The customer service takes hours to answer since it’s IVR and they don’t know how to resolve your issue. Don’t book your flights via this website !! It’s a nightmare