Fred Saccucci
GBWe have been using your travel company… We have been using your travel company for many years. Always using Maggie Britton for our travel plans. Maggie has always provided us with we feel the best of quality care. Maggie is truly an asset to your company. Thank you kindly Mr. Mrs Saccucci
S. Ram
GBWe have for several years work with a… We have for several years work with a capable and experienced person at CC. We highly recommend that people contact Mr. Philip Prager at CC for assistance on cruises. Very helpful and willing to go the 'extra mile' for a potential customer.
zaira
CWCan't come in contact with Cruise Cheap after down payment On 1 of July 2022 I booked a cruise with cruise cheap for a cruise in October. I paid a down payment of $500.- I got the booking confirmation, in the booking confirmation I got a final due payment day 7/11/2022 0n 3th of July, I got a email from them telling me to act fast because of my payment due time. I tried to call, email, send contact form.,because my final due day on my booking confirmation is the 11 of July. I got no answer from them. On 5 th of July, I got the message that this will be their final attempt, to collect the money. I am sending since 3 th of July each day more than 5 emails to them. The only message I got back from them is a automatic response, that my message has been received and if they don't answer me within 24 hours, I can call them. But they don't respond the calling. I haven't not paid the final part of the booking, I don't know if I already has loose my down payment of what gonna happen with my booking. I can't reach them, How can I reach Cruise cheap? I am very frustrated. Thank you for finally answer me. My invoice I received after I booked the cruise, the final payment due day was 7/11/2022. I still have the invoice you sent me on 7/1/2022 On 7/3/2022, you sent me another invoice with due day 7/4/2022. I really don't understand why those changes. I am happy that you told me that my booking is still on hold. I hope that everything will going smoothly from now on.
Ed pos
GBIt was easy to make reservations It was easy to make reservations, but I didn't received email confirmation.
DavidN
GBAlways a pleasure talking to Elaine… Always a pleasure talking to Elaine Henry. We've found her to always personable and knowledgeable. She was particularly helpful two years ago when I had a ladder accident just before a long cruise. She walked my wife through the cancellation process and how to file the cruise insurance claim. She was helpful again this year when our ocean and river cruises were cancelled by the cruise lines.