It is what it is Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after. Flight time we had booked was in the AM and moved to the evening, connection flight missed. Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs. Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.

Amazing service I was flying to Liverpool to catch a connection flight and my first flight was delayed by an hour causing me to miss the second flight. I contacted customer support for a solution and they replied immediately and resolved all problems. Amazing customer service, I won’t buy another flight if it’s not through Flyhacks again 🥳 Special thanks to lifesavers Olha, Svitlana and Alex S for their speedy and fantastic customer service. Thank you!!

Efficient and quick service Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.

I didn’t make my connecting flight… I didn’t make my connecting flight because my first flight was 1 hour late. I called flyhacks support and was met with excellent customer service and told me that they covered everything and booked me a flight the next day for free. I definitely recommend using flyhacks!!!

I have phoned the company and my first I have phoned the company and my first surprise was the clarity of the messages guiding the steps to be followed. Shortly after I spoke to one of the attendants, who listened to me attentively and willing to help. I am quite satisfied with the consideration demonstrated. Thanks. Sergio.