Marie
GBDO NOT BOOK WITH THIS COMPANY Reservation FFU4A Flights where cancelled because of the Covid19. Supposed to fly on March 13th for the 6nations in Italy. Still to this day I'm awaiting my refund!!! Tell me the same thing on email every month 'unprecedented refunds to get through' blah blah blah. Now had to take it up with my bank to get them to force them to pay up. Also added part of the reference just to see if they respond any differently. Guess i will just keep waiting
Filippo Tarantino
ITEfficient and quick service Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.
Liudmyla Karelina
ESFeedback about the work of air support Flyhacks Recently we’ve met very difficult situation with our connected flights (first flight was delayed significantly and we missed the next). The attempt to resolve the situation with the company carrier was totally unsuccessful. Without any hope we called to Flyhacks.. Many thanks for you responsibility, respectful and understanding attitude to your clients! The representative of the team Air Support Ilya Osadchiy resolved everything very quickly and professionally! Your company and the team are really worthy the trust of your clients!!!
Svend
DKThey gave me wrong boarding passes They gave me wrong boarding passes. That was of course stressful and annoying. But what made things much worse was this cocky, smarty-pants attitude that this company puts on. You never want someone to be "funny" when they've messed up your order. It was infuriating to listen to the automated phone voice going on about little obnoxious and sexual word plays, when there is an issue where they've made a mistake. You just want them to speak to you normally - and respectfully. Please, Flyhacks, change this stupid persona you've made for yourselves. Nobody thinks you're clever or funny.
Paul May
GBFlyhacks the clues in the name !! DO NOT USE THIS COMPANY!! I have been waiting for a refund since March 2020, after email after email, they told me in August it would take another 90 day's , I waited . Now after contacting them again for my money, I have been told the same rubbish, it's still in the finance department back log. Complete time wasting tactics .