Filippo Tarantino
ITEfficient and quick service Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.
rosalia ruga
ITDO NOT BUY FROM THIS AGENCY! DO NOT BUY FROM THIS AGENCY! I am waiting for my refund (about 600 €) for 1YEAR!!!!!! From what I see many others are in my same situation. Customer service initally told me that the refund was being processed and should have been ready in max 90 days. After 3 moths, nothing. I started with sollicitations, they started using excuses as the high volume of requests and bla bla bla. Last month after my umpteeth request I received a mail saying how sorry they are for my situation but, again, cause the high volume of refund requests, they CANNOT GIVE ME ANY DEADLINE TO HAVE MY MONEY BACK!!!!! This is ridicolus, they just hope that customers give up in cront of their non-cooperation and dishonesty. For sure I'll take legal actions.
Paul May
GBFlyhacks the clues in the name !! DO NOT USE THIS COMPANY!! I have been waiting for a refund since March 2020, after email after email, they told me in August it would take another 90 day's , I waited . Now after contacting them again for my money, I have been told the same rubbish, it's still in the finance department back log. Complete time wasting tactics .
Åse Borg
NOExellent to fins cheap flights Exellent to fins cheap flights. I was looking for a flight for a couple of exact days and i was only capable to find very expensive flights on this days. Flytracker found combinations I never had thought about. I had to upgrade my handluggage after booking. I am used to do it myself, but on this flight it was difficult for me. I mailed customservice and they did it within short time. I am used to checkin myself. Now I have to wait for their email. I hope this also will be good.
Marie
GBDO NOT BOOK WITH THIS COMPANY Reservation FFU4A Flights where cancelled because of the Covid19. Supposed to fly on March 13th for the 6nations in Italy. Still to this day I'm awaiting my refund!!! Tell me the same thing on email every month 'unprecedented refunds to get through' blah blah blah. Now had to take it up with my bank to get them to force them to pay up. Also added part of the reference just to see if they respond any differently. Guess i will just keep waiting