City Wonders Unreliable and Untrusted City Wonders canceled our tour we had arranged more than 70 days before, leaving us a sold out venue and no alternatives. A week before our travel date they cancel saying, “the museum canceled all tour tickets”. This seemed unlikely to me so Zi checked it out. Two other tour operators told me they have never had that happen and a call to the museum found they were equally unaware of that ever occurring. So I suppose add dishonesty to poor customer service.

We arrived late for our tour and one of… We arrived late for our tour and one of the guides kindly took us to try and catchup which we did fortunately, but they did say they would put us in aater group if not...... Carlos the group guide was really lovely and knowledgeable about all things Collesium and Palletine Hill. He was constantly looking for shady and less crowded places which was appreciated on the scorching heat of the day! Would highly recommend....

Pere Lachaise tour 17. July: This is a well organised tour which wound its way through the labyrinth of Pere Lachaise cemetery. It was very well directed by our tour guide, Becky, who spoke knowledgeably about each grave whilst allowing us time to linger and maybe to take photos. She was happy to answer questions. She made the experience most enjoyable!

Please allow me to rate you at a zero… Please allow me to rate you at a zero out of 5 stars you canceled this reservation 1 day before our tour, Too late to book another tour. You never gave any reason to me or Viator.com. I called you, someone spoke Italian then hung up. Thanks for ruining our vacation. SHAME ON YOU,I will post this to all reviews on you. Recommendation give your worst enemy a tour from city wonders!

We recently undertook the Amalfi… We recently undertook the Amalfi Coast/Pompei and the Vatican Breakfast/Museum and St Peter’s tour hosted by City Wonders Tours Rome. Both were excellently led by tour guides Marisa and Stephania. Informative and very accommodating. The tour guide at Pompei, Enrico, was first also class - knowledgeable with a sense of humour. Our coach driver Francesco ensured a safe and pleasant drive in very trying traffic conditions. Our only critique was the rest stop at Casino. Food and beverages average and overpriced. The toilet facilities were deplorable - only one toilet seat in the six stalls. Very sub standard compared to many others we have stopped at. Had a sense that captive customers with no other option will settle for sub standard service. Perhaps the company should consider other options. However, we do look forward to using City Wonders again…hopefully with higher standard pit stops. 1956Travellers. May 2024