Geoff Mills
ITWe recently undertook the Amalfi… We recently undertook the Amalfi Coast/Pompei and the Vatican Breakfast/Museum and St Peter’s tour hosted by City Wonders Tours Rome. Both were excellently led by tour guides Marisa and Stephania. Informative and very accommodating. The tour guide at Pompei, Enrico, was first also class - knowledgeable with a sense of humour. Our coach driver Francesco ensured a safe and pleasant drive in very trying traffic conditions. Our only critique was the rest stop at Casino. Food and beverages average and overpriced. The toilet facilities were deplorable - only one toilet seat in the six stalls. Very sub standard compared to many others we have stopped at. Had a sense that captive customers with no other option will settle for sub standard service. Perhaps the company should consider other options. However, we do look forward to using City Wonders again…hopefully with higher standard pit stops. 1956Travellers. May 2024
Mariola Ratajska
PLEiffel Tower tour with Ana I had the great pleasure of visiting the Eiffel Tower and Ana was my guide. I think that visiting alone would not be so interesting and I also met a fascinating person. it was my third day in Paris and I had a lot of questions. Ana answered all of them and told us more. Thank you Ana.
Ewa
IEStay away from this Company Stay away from this Company. Eiffel Tower trip to summit booked and paid in advance. Ticket should be COLLECTED before adventure begins ( as booking says) They had no the tickets for us, they were BUYING tickets on time of entry where at this stage summit was closed due to capacity...... Joke.... Lift to top was going constantly just tickets weren't possible to buy ( where we paid few days in advance to secure an experience )..... Even later when summit tickets were available, our booking wasn't valid anymore & were refused to enter..... Terrible service
GEORGE
GBPlease allow me to rate you at a zero… Please allow me to rate you at a zero out of 5 stars you canceled this reservation 1 day before our tour, Too late to book another tour. You never gave any reason to me or Viator.com. I called you, someone spoke Italian then hung up. Thanks for ruining our vacation. SHAME ON YOU,I will post this to all reviews on you. Recommendation give your worst enemy a tour from city wonders!
Jjay
GBMisleading and Expensive Misleading as you are not paying for missing the queue at Eiffel Tower You gather then walk to join the regular queue. Tickets are not pre purchased to avoid customers waiting. Ticket prices at the booth are vastly cheaper than the tour price even after you factor in paying for a guide. We were unable to go to the top of the Eiffel Tower due to volume. Ironically, we would have made the top if we had not wasted time waiting for the tour group to assemble ! Refund is disproportionate to the cost and the customer service email does not listen to rationale. Avoid using. We have learned our lesson.