great way to cruise for next to nothing Very easy to earn miles on popular sites, top up auctions also handy. Cruises are with major brands and no different from booking with anyone else, 4 stars as support can take a few days to answer but overall best way to cruise cheap

Rubbish customer service, but cruises are good I have been on 2 cruises now with Cruise Miles over the past 2 years and up to now I have not been able to fault them or Cruisemiles, but this time round it has been horrendous, they will not reply to emails, and if they do, the answers are vague and unhelpful. Cruisers are still waiting for their cruise documents to be issued with less than 3 weeks to go before sailing, leaving little or no time to book reasonable flights & hotels and make other arrangements....Not sure what is going on with them but they are going down hill fast, and will definately need to get their act together if they want to win more awards this year and carry on living the dream.

Worst dustomer service in the cruise business? They delete, already confirmed booking, without any notice or explanation. Refuses to answer mails and to try to clear out the mess they create. The only response to mail is rude ones like "don't send any more mails". Keep away!

Got scammed, big time I won an auction last year for a Seabourne cruise to Australia. It cost me about $7000. which would have been a great deal. I received an email about one month ago from Cruisemiles, informing me that my cruise would not be happening. Now, my cruisemiles are almost worthless. Of course, Cruisemiles doesn't respond to any complaints

Cruisemiles is not Trustworthy DO NOT TRUST Cruisemiles. I booked the NCL Breakaway June 9, 2013 sailing with CM on 1/4/2012. On or about 3/7/13, I checked in via CM's roll check process. On 3/7/13, CM sent me a confirmation email regarding my roll check and confrimed that Yes, I will be sailing. After repeated requets for documentation regarding this sailing, 9 days prior to the June 9, 2013 sailing, CM stated that they deleted my booking since I did not do the roll check process. That is completely wrong since I did check in and CM sent me a confirmation email. CM will not respond to my emails and customer support is absolutely no help. Cruisemiles is not Trustworthy, thus do not waste your money or time with Cruisemiles.