avoid falling into this trap We have managed to get a couple of cruise with this company but they are displaying serious signs of failure. We were roll called for a cruise we booked in 2011 in early 2013, this should have meant our guarantee of the cruise. NO we booked all travel only to be told theccruise was cancelled. it cost us over 3000 to put us on the cruise with another agency. Now we have been cancelled for a cruise due to sail in nov 13 which we paid for with miles. effectively the company has taken my money cancelled my cruise and given no explanation yet continue to auction miles and offer cruises. Do not be drawn by cheap cruises got somewhere with good reputation as this company has definatley lost its reputation I have definately lost thousands of dollars

Simply the best ! Fantastic ! I can not find enough words in any language to describe how good Cruise miles.com is. Absolutely fabulous , delivers a unique personal heart warming service of excellence . These guys are solid gold! 100% for real! Please feel free to contact me on eBay 296annep for any questions. Indeed I purchased my first voucher on eBay several years ago , on the premise 'well I can afford to loose a couple of hundred quid,if it's a scam"? We have never looked back . 5* celebrity Eclipse transatlantic crossing in a delux balcony stateroom was our last adventure. Port of Miami 21st April 2012 - Southampton May 4th 2012 ..our next adventure awaits in the southern carribean. Richard &Dave are amazing!

Richard came thru for us Very happy to say that today we got booking confirmation for the Carnival Miracle sailing Sept 17. Although we still have cancelled cruises this booking has elevated our hopes for the future and is proof cruisemiles and Richard are trying to sort out the problems and move forward, as oromised. Today we are very happy to report things are looking up with cruisemiles. We hope others share in our good luck.

7 cancelled cruises! How things have changed Have just seen the cruise we were leaving to join next week has been deleted from my account. I have been desperately trying to get information on the status of this cruise which had been confirmed and roll checked for weeks after the other five cruises we had booked, one b2b with this one and four for 2014 were all deleted also - CANCELLED. Add this to another cancelled in April this year and the situation is more than grim. I wrote a positive 5 star review for this company last year - little did I know how quickly things could or would change. I so wanted CM to survive and have been so disillusioned by the total lack of customer response these past months. I would have preferred to post this on Cruisemiles forum but unfortunately while I can see my account I seem to be blocked from the forum!!!

SO EXCITED! We had purchased some cruisemiles at an unbelievably low price and since then have also joined with Trialpay who rewarded us with 5000 more free miles. We couldn't wait to spend them but are glad that we did as now we have just been offered even more freebie miles just as a generous christmas bonus from Cruisemiles and this will make our cruise that little bit better again. Cruisemiles truly are great value that we are really looking forward to spending with such a wonderful range of ships to choose from. Thanks Cruisemiles