Great experience except for 1 matter. Communication, timeliness, guest experience was all perfect. Direct communication with Ian gave me confidence in your brand. I purchased the Masters tickets for one of my charity auctions. I will likely continue to do this. The only issue I have is that when someone buys the auction package, I lose control over the user and their commitment to return the badge. While this was not an issue this year, if the buyer of the package failed to return the badge and I had to pay the exorbitant price for the lost badge, then my investment in the charity may be better served by providing alternative trip packages. My thanks for the help this year. The Masters package brought the highest bid of all live auction items. Best, Pat Kempf.

UNACCEPTABLE when i looked at what was charged in my bank a/c it was more than the agreed amount and what I had printed. have not as yet received a refund, took more than hour to speak to sales rep, they did not answer any other lines,[phone lines go dead after holding] this is not satisfactory, eventually told that they DONT KNOW how this happened.

Magnolia House Wins The Green Jacket in My Book There is no better place or experience to go along with the best golf event in the world. The Magnolia House is to be enjoyed in the morning, noon and afternoon. Great ambience, food, liquor. cigars and service. I got to be a part of Magnolia House on two different days and it is incredible.

the location of MM relative to the new … the location of MM relative to the new entry gates makes coming and going multiple times on the same day near impossible if not tiring! to add insult to injury the lunch buffter was closed down by the time we finally got back there to take a break. if everything stays the same i don't see any benefit in paying the premium for MM.

They know the market This was my first time visit to the Masters. I Live in Southern California and my son had moved to Miami several years earlier. It was a father - son trip that we both anticipated. Magnolia Manor was the only way to go for us. Everything was first class and incredibly organized. They made our trip much more comfortable and relaxing than if we would have tried to navigate the course, meals and parking ourselves. We attended the Friday competition and had planned to watch the Saturday competition from a local sports bar. I wished I had made reservations at Magnolia Manor for saturday - even though we did not have tickets for that day - because it was by far one of the best venues to view the match in the entire town of Augusta. Magnolia Manor is totally and compleetely worth the price of admission!