Disappointed with Budget Air's Reschedule Fees and Refund Times I recently had a frustrating experience with Budget Air Canada's change and cancellation policies. I needed to reschedule my flight, and they charged a hefty $800 fee. After finding a significantly cheaper option ($400 less) to change the date on another website, I was forced to cancel my original booking with Budget Air. Even for cancelling, they hit me with a $390 cancellation fee. While my refund was eventually approved on March 25, 2024, after cancelling my flight on February 25, 2024, it's still not back in my bank account as of April 22, 2024. Their stated timeframe of 8 weeks for processing refund requests seems excessively long. Overall, Budget Air Canada's fees and lengthy refund times make them a risky choice for booking flights. Be sure to carefully consider their change and cancellation policies before booking.

Where is my e ticket Where is my. E ticket, very disappointing this website, cheating to customer until now I didn't receive my e ticket, I need my e ticket as soon as possible,

Criminally dodgy. Paid extra for "cancel for any reason" when buying tickets. Had 2nd thoughts about flight times & sketchy baggage policy (overhead was not even an option/check bag $100) and tried to cancel w/in one hour. "Cancel booking" button was not selectable. No customer service email or phone. Roadblocks everywhere for 24 hours in which you are legal allowed to cancel for full refund. We called Citi to stop payment in frustration & filed dispute. Afterward more diversions to Hopper (not mentioned in booking) where we could cancel outbound flight only (because return flight was not cancelable) for a stiff cancellation fee if we dropped dispute.

False advertising / avoid! Cancellation fee was advertused as 60euro, but when tried to cancel, they asked for a fee more than 200eur + additional fees related to fare change. Unacceptable!

Complete r*tards Complete r*tards. Never use these guys to make a booking, it can cost you a lot :D