I'm intimidated by the process of applying for a visa... I feel somewhat at a loss when facing the prospect of applying for a visa and It's Easy really does make it easy. I had questions while filling out the online application for India and I was able to reach someone by phone very quickly each time I got stuck and they were able to easily answer my questions. I kept getting emails about the progress of my application and it was done more quickly than estimated.

Awesome Company Website was extremely helpful in preparing all paperwork for a Visa. Online documents were fairly simple to fill in. The quick turn around time eased our mind about having the documents in hand before the trip. Thank you!

This is a company that is a pleasure to work with for Passports and Visa's My experience. I went online and realized I may be out of time. I opted to add the Concierge service where I met Chelsea through email and telephone. In a few words: Professional, straight up facts, and then a full email explaining to me how to go about processing my Visa request. I did not expect my Visa for at least another week and this morning it arrived. Relief on my part, and it would not have been possible without ItsEasy Passport & Visa Services Thank you Chelsea and everyone at ItsEasy!!!!!!

Excellent and very much needed service Over the past several years I have been a regular user of the IEP service for me and all my family. The experience is always the same: outstanding!!. It's not just the quality and value of the service but also the way it's deliver. I use the Boston office where Michelle inspires so much confidence, you know you are in good hands and it never fails. Can't find enough adjectives to praise the service and the people delivering it.

AWFUL!!!!!!!!! This company almost ruined what turned out to be a memorable experience!!! We were in need of a VISA for travel to Brazil. We started to work with this company the third week of September to start the process for Visas needed the first week of November, speaking with them on the phone several times and paying for and using their pre-document check services to be sure everything was in order. All of the required, original documents were overnighted to them on September 19, after they reviewed our package and assured us that everything was in order. On the next evening, we received a telephone message that they could not obtain our Visas in time for our trip and were returning our documents (what?!!!) and refunding all fees, which they did. How could they talk to us, provide guidance, review our documents, give us the green light to send the originals, INCLUDING OUR PASSPORTS, and then return our docs almost the very next day unprocessed? When called, someone said that we did not purchase expedited service. Three things wrong - at the time of our submission, their website indicated that we had enough time to obtain the visas and did not need expedited service; during all of our conversations prior to submitting paper work, no one said we needed to expedite the process; the embassy providing services for our area DOES NOT HAVE expedited service. Fortunately, we worked with another company that was able to secure our visas by the middle of October. No one could explain why we were told by ItsEasy, in mid-September, that there was insufficient time to secure Brazilian visas needed for early November. You be the judge. UPDATE: I stand by my experience with this company despite the response written below by the company. I understood fully when I was told that I could submit my paperwork as everything was in order. Have the document from the company that gave me the go-ahead; there was no lag time in providing the document, was sent out the same day overnight and received by the company the next day. Each person that I spoke to KNEW that my application needed to be serviced by the embassy in Miami. I am troubled by the statement that they could have kept my materials and said nothing. I think I fully understand that statement. You draw your own conclusions. Finally, I did not work with a small agency to finally obtain my VISA. I am done with this. I had a wonderful trip.