Grad City = Rip Off City Shady company who operate under several different names, changing it each time people start posting truths and negative reviews about them. My daughter was supposed to go to The Bahamas for Spring Break on 4/10/20. They provided no flight info up until 10 days before the departure date, when they finally postponed the trip due to the Covid-19 crisis. (We had asked to cancel due to the Corona virus situation but customer service said "pandemics were not covered - no refunds.") Instead they changed the travel dates to late June and told customers to pay a $479 cancelation fee if they couldn't make it. Many other customers have had similar experiences. Just google Grad City. Check the Better Business Bureau website. We are taking our grievances to the local media here in NY/NYC as well as legal options and an online awareness campaign. Please do your homework before booking any trip with Grad City or their other names - Student City, SpringBreakDiscounts.com and Spring Break Travel. #GradCity #GradCityScam

The single worst company I have ever… The single worst company I have ever dealt with, avoid them at all costs. Not reliable, not truthful and they don't even answer their phone! Like many other parents I am stuck in battle for a refund and GradCity is an absolute nightmare to deal with.

Tried signing my 18 daughter up for… Tried signing my 18 daughter up for high school trip to cancun. Prior to signing up, I talked to an agent on the phone, and reviewed all of the sign-up paywork. AFTER I paid the "non-refundable" deposit I was informed she could not go because she was not 23. Money should have been refunded if not eligible to go. Tried calling customer service first ....no response. BOTTOM LINE: Just book directly. Save a lot of money. Not adding any value to the process. This reservation was hotel reservations only which was fully refundable if I had booked directly with hotel.

Simply the Best Simply the Best! Unbelieveable experience! Everything from transportation, check in and the coordinated events went without a hitch. Can't say enough good things about the comfort level we had knowing that Debbie Birecki and the staff had everything under control. I would highly recommend Grad City to anyone who wants the perfect senior trip! Thanks for all the hard work that you made look easy!!!! AAA+++

Horrible service / Company is a sham and fraud Horrible service. They refuse to honor a doctors note. Then they refuse to return money because they canceled trip due to Covid. Company is a complete fraud. DO NOT use them. Try other services. Bad people. Horrible customer service