Cheaters Like NEVER EVER book through galabookings.com, it is Turkish cheater company. We made reservation, at the arrival date (actually night with the kid) hotel receptionist told us we do not have reservation, no money was received and hotel did not have any cooperation with galabookings. Nobody responded on my thousands of emails while I did not contact may Bank. After 6 months I get my money back, but it does not compansate that night when my family arrive at the Kastens hotel in Germany. Never book through this shi*, only booking. Com or air bnb

It's either a scam or a horribly run… It's either a scam or a horribly run business. I never received a confirmation email but my credit card was charged. I could not reach anyone at Gala Hotels to find out if my reservation was legit or not.

SCAMMED Booked with Gala in October for hotel in Liverpool - Booked early as we are going to see PINK in concert so aware hotels would get booked quickly. I contacted hotel direct this week to request twin beds to find no confirmation of booking. Gave the ID number to the hotel - they had nothing. Emailed company twice - NOTHING. AVOID AVOID AVOID Currently speaking with bank to report fraud!!!! DONT BOOK WITH THIS COMPANY

Gala Hotels are scammers and con artists Gala Hotels are scammers and con artists. I booked and paid for a room in a hotel in London and when we arrived, the booking had been cancelled. It transpires that Gala Hotels take your money and book with another hotel booking website so you think the reservation is valid. The third party don't get any payment so the reservation is cancelled. You don't find out until you check in and by that time, the time to retrieve any payment via your credit card is long gone. I would give Gala Hotels no stars if I could. Why doesn't Trust Pilot allow this?

I got also cheated!! I got also cheated by booking, receiving a confirmation and on arrival the room was already cancelled by somebody unknown? The Hotel's receptionist ask for double the price. What makes me wonder is that this fraud is ongoing since September 2018. Nobody seems willing to stop that business. Hundreds of travelers arrive at hotel and either got no room or have to pay lots of money? Where is the safety, competence and excellence of all the involved partners left? I'm just wondering? The Dupe