Fraudsters! Fraudsters! I booked a night at the Novotel Suvamarnbhumi Bangkok via the Galahotels website. This was paid for on my mastercard. I arrived at the Novotel 6 weeks later and told that my reservation was cancelled by galahotels only 2 days after my booking. My credit card was charged and I received no refund! This is a criminal organisation running this website. I notice on my reservation they are located in Istanbul, Turkey. DO NOT TRUST!!!!!!!

Scam Scam - Thieves - Stole money from me. Don't use. Basically stole money from me. I tried to cancel reservation before stated dated. Left message on customer support line as no one would answer phone. Submitted case online to cancel. Received response that they were working on it, but nothing happened. All of these was done prior to cancellation date. All of the records have been removed from my online account so can't prove anything with credit card company. Still can't get a response from GalaHotels. Stole $250 from me.

Gala Hotels is Fradulent! I booked a hotel with Gala Hotels in November 2018. Upon verifying all my travel plans I found out directly from the hotel that my reservation was cancelled in December 2018 without my knowledge or a refund. There website, no longer exists and their is no response to email or phone calls. I hope the proper authorities catch and put an end to these thieves.

Cheaters Like NEVER EVER book through galabookings.com, it is Turkish cheater company. We made reservation, at the arrival date (actually night with the kid) hotel receptionist told us we do not have reservation, no money was received and hotel did not have any cooperation with galabookings. Nobody responded on my thousands of emails while I did not contact may Bank. After 6 months I get my money back, but it does not compansate that night when my family arrive at the Kastens hotel in Germany. Never book through this shi*, only booking. Com or air bnb

Good but pricey. -