Darcie Town
CADisappointed… were very excited to rebook our… We were very excited to rebook our Covid cancelled river cruise. Unpacking for 8-10 days and seeing the sights. Not to be…due to the drought, the Rhine was too low for the boat to travel the whole way. Mid week we had to pack up, take a bus for 10 hours(!!!) and get on another boat. We ended up missing parts of the journey that we were really looking forward to. We had even treated ourselves to a suite because we were celebrating our 30th anniversary. I’m pretty sure river boat captains are well aware of the weather and the river situation‘s. Pretty sure they would’ve known that the Rhine was not going to be acceptable for the boat. A whole day on a bus?? Cancelled ports and excursions? I feel that Ama waterways should be reaching out to all passengers and offering them A credit for future use. That’s what a good company would do.
customer
GBA nice cruise, I would recommend We had a lovely cruise. We started on the Amamora but due to high water levels we had to leave our boat and transfer to the Amaserena. The latter was slightly older. We preferred the staterooms in the Amamora. The staff on both boats were exceptional, nothing was too much trouble. Everything is very well organised including the boat switching! The food presentation was superb tho some dishes tasted a little bland. Overall I would recommend Ama Waterways.
Charles
GBMagnificamt Europe Cruise We felt the experience was outstanding. Unfortunately we both came down with a virus for several days the second week. The crew was friendly, helpful and efficient.. The tour director did an outstanding job. We were very 9mpressed with the itinerary. Also we liked the atmosphere where the crew and passengers almost seemed like a family, unlike the cold feeling one gets on a large cruise ship. River boat is the way to go.
Barbara
GBToo much water, not enough land, cruising the Rhine This trip covered a long distance, so most of the time is spent on the water. If you want to just cruise down the river, fine. However, if you travel to see the towns and countryside, forget it. We saw about 5 cities for a total of about 1 1/2 days on land. Each tour involved running to keep up, rushing through a castle or a cathedral, with NO time to wander or explore on your own. I booked this trip because of a previous good experience with AMA on the Danube. I would now think twice before booking with AMA again. The tour director was young, giddy, and not very professional. It was very little for a lot of money.
Brewl
GBMy wife's parents took a trip with this… My wife's parents took a trip with this company where they departed 9/24/2022. They unfortunately contracted COVID by the time they arrived in Bilbao, Spain, and had to return to the US on 9/27/2022. AmaWaterways booked them a flight on Lufthansa/United from BIO to MUN to ORD to DEN for $2,800/person in economy. I did a quick search online and a round trip, with departure the same day, on the same airlines, with one fewer stop - BIO to MUN to DEN was $1,100/person. This seems like they were scammed out of thousands of dollars. I would like AmaWaterways to respond to this exorbitant charge.