Canceled flights. Our original itinerary has been changed a couple of times. Our return flight has also been canceled. We are not even aware what our current itinerary flights are. As we ourselves have not canceled or requested a change in our flights we do not think it fair to receive only a partial refund. As a service is not being provided for us we do not see a reason why these service fees should be held. No one is aware of what future flight travel looks like so it is highly unfair to ask people to take a travel credit that are not comfortable with that option. Terrible and horrendous service.

Frank is the man Frank is the man! I’ve been helped out by SkyBooker and it means a lot after being trapped for 2 days in Memphis trying to head to Miami. Frank found me the flight when no others could find departing for the next couple days and swapped to it at no extra cost. You can trust SkyBooker. I trust them based on actual experience.

YOU WILL BE ROBBED Every review on here about extorsion is true. My airline is providing refunds for flights cancelled last year due to COVID, but is telling customers to go through their booking agency. Skybooker is trying to charge me a $100 service fee to refund me (this amounts to 20% of my ticket price). They will not provide a clear justification for this charge and although I have been directed to their Terms & Conditions, there is no information for this type of situation. Just terrible. Avoid at all costs.

DO NOT USE THIS SITE! YOU WILL BE RIPPED OFF! The flight we were booked on to Australia for Apr. 12 - 25 has been cancelled by Virgin Australia (as are all of their international flights until June 14). Virgin Australia said they are issuing refunds for all cancelled flights but because we booked through a third party we have to get our refund from the site we booked through, however, skybooker.com is refusing to refund our purchase. Unfortunately, it seems that we will have no choice but to seek legal action.

Would not offer full refund during COVID Would not offer full refund during COVID even though the actual airlines was offering a full refund. Skybooker was requesting to get their "service fee" which was over $600. Beware of using them to book your flight with, they will not have your back if anything goes wrong. I will be letting everyone I know not to book using sky booker as they are completely unwilling to help