Melanie
ESOur booking process was the easy part Our booking process was the easy part, from then on, it's been very hit and miss. We now have a contact but after many phone calls back and forth, we are now 16 days away from our dream holiday and honeymoon with friends and still have no idea if we will actually be able to get our sea plane to our Maldives resort. Initially when we booked, the EK flights would have arrived in time however, because of the delay with Virikson not issuing tickets, we were then given alternative flights which now land too late to connect. If you have a flight itinerary booked at a low cost, the company have to issue the tickets either the same day or within 24hours to secure that cost. If they don't, you will lose that booking. Flights are not confirmed until the tickets are issued. FACT. Being in the travel industry myself for over 25 years, I was lucky enough to know this but many are being told their flights have been cancelled and asked to pay more. I am hoping and preying that our contact will be able to sort this out for us at this stage but I'm not convinced. Never again will I put my faith in a company such as Virikson Travel. If it gets sorted, I'll post an update so lets wait and see shall we........
Marie
GBAbsolutely shocking customer service Absolutely shocking customer service. Holiday booked for 5 in October - £8100. 7 weeks to go and we are informed flights are cancelled but if we want to continue with the holiday they are looking for £143 extra - EACH - for the change in flights??? This should be done free of charge. Not the way of things tbh. Poor communication - unable to contact them despite several phone calls and emails. Not ABTA registered.
Salman Shahid
PKEasy and straight forward Great and smooth process, confirmations sent on email within seconds, will be the site I use from now on. Thank you
nessari
GBNever book a holiday with this… Never book a holiday with this miserable company you will Never forget whole of your life super expensive and minimum joy out of it specially to Morroco total pain experience I had with my family 2 years ago it made us cry in our holiday 😡😡😡😡😡😡😡
Jodie taylor
GBMy experience with Virikson holidays… My experience with Virikson holidays has been very up & down But as of today Jacob had issued my tickets for my flights & I have all my hotels confirmations So pleased 👍