Excellent Where do I begin Singapore Airlines are simply the best airline to travel with Their in flight service goes above and beyond nothing is to much trouble for them. The inflight menu is excellent and the wines are very good to Only very very slight issue was the AC was a bit cold at times Have travelled with all the major airlines over the years and Singapore are top of the table. When travelling to Asia will go with them Keep up the great work getting to the top is easy but staying there is harder

Horrendous customer service I went to write this review thinking my review will make no dent in a 5 star rating of this fantastic company. And turns out my 1 star review is a drop in the ocean of terrible reviews. Flight cancelled - follow up a couple of hours later rebooking us on a terrible flight option. (We are flying with 2 children and certain options of 7 am flight with another stopover are just not worth it when you are trying to have a holiday). We were offered a partial refund which we were about to take but said we would call back and after calling back 30 mins later we were told partial refund wasn’t available anymore - only full refund which we didn’t want because we wanted our flight back to stay the same. We lost a night in the hotel at this point and there was zero attempt to find a solution or make it better. Only after saying we will be speaking to a manager and an hour on hold they conceded we could keep the return flight. It might be a great airline if you are flying first class when your company is clearly overpaying for caviar and champagne but in the core it’s a crappy airline as any low cost without the low cost.

Especially from singapore to kathmandu… Especially from singapore to kathmandu nepal ,they really need to upgrade the facilities such as atleast an infotainment system. It feels like 4 days just to travel 4 hrs flight Plzz do something.

We booked our flights a full 9 months… We booked our flights a full 9 months in advance and paid well over $11,000 for a trip in 2 weeks time. we then booked our trip around the flights. Over the past 2 months they changed our flights over 6 times resulting in over 15 hours of stop overs and delays, making the trip almost 32 hours long. We booked through flight centre and paid the extra to be able to cancel the flights. Now we're having to fight tooth and nail just to get a response let alone our money back. We're now at the unenvious point of paying for litigation to reclaim our funds that they have had for 9 months to use as they wish. I have flown well over 30 times with this airline and our business and family hundreds of times but this is the end of our relationship and we will never fly or recommend them again. Such poor integrity.

WORST AIRLINE!! RUBBISH SERVICE WORST AIRLINE!!! Cost me money for their incompetence as an airline. Been making a complaint to be told by the rude staff they won’t speak to anyone on the phone and all done by email. Won’t just pick up the phone and actually provide customer care. The plane was old, dirty and not what I expected. EASY JET provides a better service. Shocking company. Make sure to avoid.