The last disappointing trip I'll be taking with A&K Just returned from a Cruise down the Mekong River. So disappointing, the guides, the side trips, the lack of preparatory information about clothing to bring, unbearably hot/humid tmeperature, the food (I got bad food poisoning on board, it was the only food I ate and A&K just ignored the whole issue). I made two other trips with them - Egypt and Peru - and see it's a real pattern with them. In Egypt and Peru, it was so amazing to be there that I ignored the lackluster tours. A&K doesn't seem to monitor the job their guides are doing at all. In Egypt, the guide droned on about every hieroglyphic but nothing else, in Peru how the rocks were chiseled together and on the Mekong no over view as to the 3 countries we were visiting. Moreover, there is really nothing to see along the Mekong except mud, and poverty stricken Cambodians trying to eek out an existence. What a waste of time and money. NEVER AGAIN!!

Had to cancel our trip Had to cancel our trip. Was fully paid for but they sent us a checks for about 10 percent. Contacts that we had blocked our calls and the person who handled all arrangements will not call back. Lawyer wants to much money so I will be contacting all social media out let’s after the first of January

Still waiting After months, I am still waiting for any response from A & K. In the meantime, on various travel websites, I’ve read reviews left by other A & K travelers who had the same similar, disappointing experiences as we did on our A & K safari. I haven’t even gotten any responses from this website! If you’re reading this, chances are you’ve already traveled with A & K and been unhappy. Too bad we trusted this company and shame on them for not caring about their customers.

Booked a flight on Emirates Airline… Booked a flight on Emirates Airline through them - espensive - had to cancel due to Covid - Promised refund in 6-8 weeks - now been over 10 weeks - agent says it is an "accounting issue" - manager no help. I'm sure Emirates refunded A&K - but A&K refuses to do as they promised and refund my money back to me. Very poor form

If It Was A Free Trip, I Would Not Use A&K I will NEVER, EVER, EVER use A&K again and when asked I tell people to use another tour company. They give you bad and incorrect travel information. They do not return inquires and tell you they are too busy. I am waiting for two refunds. We went to South Africa and Kenya with them. I cannot say enough bad things about them. Interesting that they do not ask their customers to review them at the end of a trip