I tried to replie a charback since 2020… I tried to replie a charback since 2020 for buseness trip for me and 2 of my staff. Some body talk to me last week (11 november 2022) and promess to call me back... With Air Canada is not better.

Impossible to cancel In the rush of a missed flight by mistake I booked a flight on a wrong date. After 2-3 minutes I realized the mistake and I tried to cancel, impossible, I could not find any link or whatever to cancel it. I was I Amsterdam (cannot call and spend more money waiting for someone to answer) so I wrote the Airline they booked to cancel. To make it short, emailed back and forth with them and they promised to refund it but they didn't do it. Credit Card refused to accept my claim. DO NOT USE THEM

A scam- they charged us twice the actual price of the ticket We had used the same agency before and had no complaints. However, this time when we called, we got a very helpful Sarah who wound us charging us twice the actual price of the ticket ($1335). We didn't think anything was amiss because we kept hearing about how much everything had gone up because of the pandemic. But when I checked the ticket on the American Airlines website, we found a receipt for the ticket for $711.84 including the reserved aisle seats that we requested. We paid with a Visa card, but the American Airlines ticket was paid for with a Mastercard. So they charged my credit card for $1335, paid $711.84 for the ticket, and pocketed the difference. This agency is a scam.