Beware hidden fees!!! I booked a ticket with them and at checkout they automatically add in "optional fees" to your fare. They added their own "flexible insurance" for $70. When I called to get that removed they told me I had to email them. I did exactly as they instructed and still no refund. This is a common scam. They forced me to pay a flexibility fee and when I tried to change or cancel the tickets they refused. WHAT'S THE POINT OF FLEXIBLE FEES IF IT'S NOT FLEXIBLE?! STAY AWAY FROM THESE MODERN DAY PIRATES.

Impossible to cancel In the rush of a missed flight by mistake I booked a flight on a wrong date. After 2-3 minutes I realized the mistake and I tried to cancel, impossible, I could not find any link or whatever to cancel it. I was I Amsterdam (cannot call and spend more money waiting for someone to answer) so I wrote the Airline they booked to cancel. To make it short, emailed back and forth with them and they promised to refund it but they didn't do it. Credit Card refused to accept my claim. DO NOT USE THEM

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